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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard, Pasay City, Manila Bay, Manila, Philippines 1300 (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Excellent

8.3

based on
2553 reviews

1949 reviews in English

Value for Money
7.6
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
8.4
All reviews (2553)
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Julian B. Solo travelers Australia, October 8, 2015
Absolute brilliant service

Quick hotel check in, The swimming pool and the staff excellent, Food very tasty.
10
Very enjoyable stay after a long trip by boat, van and plane from Boracy it was very relaxing. All staff were exceptionally helpful and very friendly.
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Paul T. Business travelers Australia, October 6, 2015
Sofitel revisited

Location, Spiral restaurant, gardens
9
This time, back at Sofitel but only overnight. A bit pricey, but always consistent quality.
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Andrew C. Couples United States of America, September 27, 2015
Over priced

None Really
4.7
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Reina E. Families with young children Philippines, September 27, 2015
Pleasant

Food, location and courteous staff
9.7
Great stay
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Angelie L. Families with older children Philippines, September 26, 2015
Never gets old

Food, Pool and Location
8
Some may say that this hotel is outdated, but for me, It's more of a preserved hotel equipped with modern facilities and by far, offers one of the best pool in Manila hotels.
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Angelie L. Families with older children Philippines, September 26, 2015
Great place to catch the beautiful sunset

View, Room space, Pool
8
Stayed in one of their suites and I must say, was impressed with the room's layout and breathtaking view. Love their premier lounge where you can have snacks and cocktails.
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Susana A. Families with young children United States of America, September 25, 2015
Untidy rooms. Poor customer service.

The view outside.
4
Bad. My son and I stays here for 2 nights and when we got up in the morning we got a lot of bedbugs bites and blisters in our legs. We reported it to the management but they didn't do anything about it. It was a horrible stays. Not a good place to stay . I will never come back to this place. Never again.
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Iris E. Families with young children Philippines, September 21, 2015
Old room, slow service

Clean hotel, nice pool
7.3
Took 30 mins for them to provide 3 bottles of water requested. Apparently it was forgotten since I had to make a follow up. Only 1 toothbrush set provided. Check in- Had to wait for room past 2pm. They upgraded to Luxury Room (same as superior room, only better toiletries/soap) because of the wait. If you're a buffet person, then you'll love the buffet. I'm not much into that, but have tried their buffet a few times before, but not during this stay. We ordered bulalo for dinner, soup tasted good, but the corn seemed overcooked/not fresh. My son, who loved corn couldn't eat it. Overpriced, since the room isnt anything special. Luxury room - no tub, why call it luxury? Room is very spacious though, but dated. There are other hotels in the area with lower rates, but of the same quality rooms or higher. Even service was not good. How long does it take for Le Bar to serve a cookie for a child? It took 2 follow ups - more than 30 minutes. We've checked into a lot of hotels in the Philippines and other countries, and at this price, I've expected a lot from Sofitel.
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Rowena S. Families with young children Philippines, September 13, 2015
Fantastic

Location, pool, view
8.7
Excellent
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Bendixen B. Couples Philippines, September 13, 2015
beautiful

pool, food, room
10
The hotel staff were nice and friendly. The food was great. The sunset view was beautiful.
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