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Excellent 8.3
Based on 2669 reviews

Recent customer comments

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based on 2669 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

6.8 Hildebrando A.
March 27, 2016
Expected of breakfast compliment
Nice but Breakfast should be included

9 Jerome J.
March 27, 2016
Love it
Food, amenities, spa, restaurant
We enjoyed staying

9.7 Masato N.
March 27, 2016
Nice stay for family
Food, pool and staff

8 mary A.
March 23, 2016
good food, good location, good service

7.2 Kristoffer S.
March 23, 2016
Breakfast too expensive for 5 year old
they charged my 5 year old 1,000 for breakfast

8.8 Marjorie Z.
March 23, 2016
I had a great time in Sofitel
Sofitel has homey feeling, from the room, amenities, ambiance and the food. My daughter enjoyed the pool, the bed outside were we can witness the sunrise, sunset , moon and stars.. Breakfast at Spiral was superb, foods are healthy and yummy.

9.3 Sonia A.
March 15, 2016
Magnifique Stay
Staff, Spacious Room, Pool

9.7 Apolonio M.
March 14, 2016
Weekend stay
1. wifi, 2. sunset, 3. spiral buffet
we had a great weekend stay!! staff are very helpful and courteous! really 5-star!

March 14, 2016
I should say of all hotels I've checked in to, this is one i would say is the best unlike the other hotel i was last week in Davao City - oh well, Marco Polo... its a 360 degrees turn. I came at about 8:30 in the morning, since i took the earlier flight of Philippine Airlines to attend a meeting at 2 in the afternoon, as expected my room is not yet available and the staff was so apologetic (in contrast with my 3:30pm check in in Marco Polo and no room was available). which i understand since i came in too early for the check in time at 2pm, i left my bag and went to Ortigas for some business matters and returned 6 in the evening, when i came to get my key card the staff was also apologetic because she thought i only got a room at this hour so i told her, its okay, i was in Ortigas to attend to some business concerns. I was happy with how their staff performed from check in to bell boys, to waitresses in the restaurants, to pool attendants, even those men at the lobby. Overall it was the best - Congratulations Sofitel Philippine Plaza - you lived up to your branding! i checked out the following morning and promised myself that when I'm in Manila, i would stay here again and again and again. And the food was great, too.... though its a little expensive but its all worth every cent!

7.6 Kylie D.
March 12, 2016
Philippine Tome
Hope you're not in a rush. Staff were very slow. There was also a white night Buffett BBQ on that we knew about fifteen minutes before it started after we asked what was going on. It would have been nice to know about it so we could have prepared and got down there in time for the Buffett BBQ and free flowing drinks. Other than that the facilities are outstanding! You don't have to leave the hotel really. Would definitely stay again.