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2015
Excellent 8.3
Based on 2691 reviews

Recent customer comments

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Excellent



based on 2691 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

maurice B. from Australia
Couples
Stayed one night in October 2013
very nice
food, staff, clean
no complaints about the Hotel very nice place to stay
Reviewed October 25, 2013

maurice B. from Australia
Couples
Stayed one night in October 2013
nice staff clean Hotel, great food selection wine
clean, fiendly staff, grandure hotel
very nice no complaints other than not free internet.
Reviewed October 25, 2013

Martin S. from Australia
Business travelers
Stayed one night in October 2013
ok stay, but expensive
location, food, oceanside are the 3 top things about the hotel
ok, but very expensive... for the price you paid, overpriced
Reviewed October 25, 2013

Raziel A. from Philippines
Couples
Stayed one night in October 2013
Amazing
Manila bay sunset, food, and garden
Great service and good food.. Quiet and good ambiance..
Reviewed October 24, 2013

Peter W. from Germany
Business travelers
Stayed 3 nights in October 2013
quality
location, room , B'fast
good as usual but as usual I consider it a rip off to charge for day internet 700 peso atroom rates of 11.000.00. That's a cheap shot!
Reviewed October 23, 2013

Jan W. from Philippines
Groups
Stayed one night in October 2013
best experience ever
warm and friendly staff, clean, and value for money
Reviewed October 23, 2013

Kuo W. from Taiwan
Groups
Stayed 3 nights in October 2013
Friendly, comfortable and clean
Efficiency, effectiveness and easy to reach
Reviewed October 23, 2013

Joseph S. from Philippines
Families with young children
Stayed one night in October 2013
disappointed trip
pool,location and gym amenities
what do i expect in a hotel like Sofitel ,is aside from its great facilities, they have great service. however,evrything is surprisingly disappointment. the room have leaking aircon, the shower valve is not working and the telephone service operator is rude. when i call the operator to inquire if the pool will be open, since they are cleaning die to bad weather, she say shes not sure when it will resume to open, so i just say , oh it was disppointing since we came here for the lagoon pool,coz its my mom's 60th bday...she just hung up on me without saying anything. see,we are not rich people, so a hotel stay is something for us,but unfortunate ly this thing happened. i told the front desk what happened on my check out, they say they will address the issue and get back to me..sad to say , until now , nobody get back to me....i didnt expect a sofitel can do such things...very unusual....very inapproriate .....
Reviewed October 22, 2013

cyril G. from France
Business travelers
Stayed 4 nights in December 2012
Great hotel
Nice swimming pool, decoration and clean room
Reviewed October 21, 2013

Phil G. from United States
Couples
Stayed 4 nights in October 2013
very enjoyable
have to be the room, the staff and especially the food
very comfortable....great staff...excellent room service....over the top buffet....loved every minute of our stay
Reviewed October 20, 2013