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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel

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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2043 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2043)
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Francis M. Couples United Kingdom, July 29, 2012
Lovely hotel and sevice with a smile

pool area very good, breakfast very good but a bit on the expensive side
8
I found the hotel to be excellent but the taxis overpriced, three and sometimes four times the price of the standard taxi.
Anna L. Families with older children Philippines, July 29, 2012
Nice luxurious hotel

Friendly staff
8
The place we stayed didnt have that "good" view. The room was clean, smells fresh. The staff were friendly. We asked for iced several times they always deliver it with glee. The pool area is also very relaxing. Unfortunately, didnt have the chance to swim because of the bad weather.
Erni A. Business travelers Malaysia, July 28, 2012
Great location and friendly staff

ServiCe was good
7.7
Room is reasonably spacious ,just need to upgrade the old furnitures.
Maricris S. Families with young children Philippines, July 28, 2012
Lovely hotel

Beautiful ambience,pool is very relaxing
6.3
Had a lovely stay in the hotel with my family except for the room service which takes ages...was upgraded from de luxe room to junior suite so we have complimentary use of Internet plus free access to club Miilleane with free breakfast, afternoon snacks and free wine tasting which my husband loved the most! I'm not just impressed with the food for a 5 star hotel, thus, overall had a very relaxing stay.
Magdalena A. Families with older children Austria, July 28, 2012
helpful and smiling staff

view to the sea and very nice rooms
8.3
excellent service and comfortable rooms. Wifi should be for free like any other hotels. Expensive food but wonderful ambiance..
Matthew M. Business travelers United States of America, July 27, 2012
beware of hidden charges

Club Rooms are nice - Other rooms look tired
2.7
beware of hidden charges. brought a friend to the club lounge and the hotel tried to stick me with a add on. buffet is nice if you do not have to sit in the lobby - like more than half of the guests. food is good but selection is limited. all prices and hotel cars are way too expensive for manila
Janelle F. Families with young children United States of America, July 26, 2012
Favorite hotel to stay.

The courteous staff, the huge pool, the warm & cozy environment, and the beautiful view.
8.7
Everything was great until one of our luggage was not loaded on to the hotel taxi during our departure/check out. It was disappointing because this was the first time it happened after staying in the hotel for many times, since it was still Westin Philippine Plaza.
Edison R. Families with young children United States of America, July 26, 2012
Friendly staff and beautiful view.

Very friendly staff, modernized ammenities
8.7
kids friendly pool (except during our stay the pool slides were under maintenance, but my young one had fun nonetheless). the main restaurant is under construction due to the flood about 2 yrs ago and set to open in september. we did not have time to sample the (temporary) restaurant but it impressed some of my relatives who dined about a year ago. really close to the airport and even closer to the mall (of asia). great view of the (manila) bay. very satisfied with the staff.
Li L. Families with young children Malaysia, July 26, 2012
Nice place to stay but expensive

Comfortable
6.3
the rooms were big and comfy. nice pool for family with children. although the slides were not in a good condition. overall, it is an expensive hotel where everything is chargeable (wifi, meeting rooms). we paid for an upgrade (club floor). free usage of meeting rooms (2 hrs). after 2 hrs, even though there is no one there to use the room, they charged us for the additional use. breakfast spread was good with lots of varieties.
Li L. Business travelers Malaysia, July 25, 2012
Good but expensive hotel

Nice view, friendly staff
6.7
Room was clean and tidy. Hotel staff are friendly and helpful. A big plus. Pool was huge and great for family with children. No free wifi, internet access chargeable. Breakfast has a good spread.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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