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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2312 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2312)
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Nancy B. Families with older children Philippines, October 1, 2012
Great location near CCP, great housekeeping staff

love the buffet breakfast, spacious rooms
8
Had a full view of the Manila Bay, the fireworks at Star City. A memorable bonding time with the entire family.
Arlene I. Groups Philippines, September 30, 2012
Breathtaking view and exemplary service

Hassle-free check in, excellent customer service, nice view and world-class amenities
9.7
Sofitel is known as one of the bests hotel in the Metro. Its magnificent view of a very nice pool and the bay adds up to its selling points. It was very easy to check in - just show the print out confirmation, deposit and voila! You are immediately sent to your very comfortable and classy room. Staff and managers were very accommodating and always ready to give you their best smile. There was a little delay in the room service (food), but they were very apologetic about the matter. We actually didn't notice the delay. They were the ones who called us to apologize. The room/customer service manager even paid a visit to personally apologize and gave us a gift. I really appreciated that. It was a great experience and I will definitely stay at Sofitel again.
Hotel Feature Tip: Bring swimsuits because you won't be able to resist the very lovely pool of Sofitel
Chris B. Business travelers Canada, September 30, 2012
Excellent quality, quiet location

Considerable attention to personal welcome to the hotel from the door reception to front desk, gym, restaurant etc. Excellent breakfast service and options
9
this is a high quality hotel that pays careful attention to personal greeting and a warm welcome. no fault of the hotel itself, but it is somewhat removed from the city itself. although only a few blocks away, it requires a taxi or other transportation to get to the city area. this may be a plus for some, or feel like a sense of isolation from the "real" manila to others. it is not easy to walk to town from the hotel. i selected breakfast from the menu rather than the buffet and the options were plentiful, good quality and impressive along with the smiling and friendly service.
Restaurant Tip: There are a selection of medium cost pubs and restaurants near the convention centre on the beach front not too far from the hotel - notable by the Ferris Wheel located in the middle of them.
Ardani P. Couples Indonesia, September 30, 2012
old charm sea side hotel by the city of manila

the people start from the entrance with warm greeting
8.3
Over all very satisfy even though the lobby is still under renovation. The buffuee breakfast has lot of selection and the long opening hours till 10:00. My wife love the pillows and even it is a superior room that is large enough for being lay in the room.
Hotel Feature Tip: Being Sofitel in Manila. It is good to maintain the wood panels in the lobby area and the many places in the Hotel since those woods are so expensive for the new hotel to make and that wooden deco will be a great future attraction for people who respect the " hand work " on those wood panels and ceiling.
Alemar J. Couples Philippines, September 30, 2012
Great night sightseeing experience

Very spacious room overlooking the sea
8.3
this is the first time that we stayed at sofitel and our collective expoerience is nothing but great. the purpose was to celebrate out wedding anniversary and at the same time for james to take photos with his new cannon slr at night time. the room was extremely spacious and relaxing. we've been in several hotels before but this international standard hotel is one of the best so far.
Michael C. Business travelers Philippines, September 30, 2012
Hotel service de luxe

Balcony
7.7
Front office staff are so accommodating. The only problem encountered is the intermittent and erratic signal of wifi and cable tv.
Hotel Feature Tip: Try their margarita pizza at Snap sports bar. Large serving
Stephan T. Groups Germany, September 29, 2012
Basic rooms

good for stop over as close to the airport
5.3
We used the hotel for one night as we had a stop over for connecting flights Very basic room, expensive breakfast
Carolyn T. Couples Philippines, September 29, 2012
Enchanting

Location, food & rooms
9
Zachary C. Couples United States of America, September 24, 2012
Beautiful hotel, with lots of amentities

The rooms and restaurant were great.
9.3
all in all a great stay. room was great, service was great. only con was the pool is not that clean.
David H. Business travelers United Kingdom, September 24, 2012
Good view. Nice big rooms

Room size and view, if you get a good position.
8
Pretend you have stayed many times and ask for a room further down the wing on the bay side. Ask specifically not to have a room overlooking the lobby roof. Rooms are nice and big. good balconies.
Travel tip: You will undoubtedly be sold (or pitched) an upgrade to your room. Breakfast is very expensive this way. Instead go to the Mall of Asia and pick up a few breakfast items and have breakfast in bed the following morning. Hotel taxi is about 10 times the cost of normal metered taxi.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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