arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.3
Based on 2670 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2670 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

Michael T.
Philippines
June 22, 2013
Nice and romantic
clean, room, best breakfast

Jen F.
Philippines
June 21, 2013
Short and sweet
Has a nice balcony with a good view of the bay and city, good internet, food was okay but overrated.

edward M.
United States
June 21, 2013
Repeat patron. Great hotel
pool, staff, buffets
always great!!!! 24 hour casino and sports bar huge pool and pool bar nice rooms

Dominic C.
Singapore
June 20, 2013
Excellent Service
Service was great. I had to check in and get to my first engagement within the hour and a car was arranged for my use. Food was excellent and we had great room service. Club room was fantastic too.
Had the best service staff here tending to my every need and inquiry. The club lounge could have been better stocked during the day but breakfast during the weekend was yum!

Rhonda G.
Australia
June 17, 2013
Beautiful hotel with wonderful staff
Comfy rooms, great restaurants, wonderful staff
We enjoyed our stay at Sofitel immensely. Although not located in the city, everything you need is at nearby at Mall of Asia.... The different restaurants specialised in different foods which we loved. Rooms are comfortable and well sized, although a couple of seats on the balcony would be great to watch the sunsets. Would definitely stay here again.

Rhonda G.
Australia
June 17, 2013
Beautiful hotel with wonderful staff...
Great food, close to shopping, great pool

Ann J.
Philippines
June 17, 2013
terrible...
big, safe and has pool.
i was really disappointed. our concerns were not attended properly like the exhaust fan in our room, my partner's refund for the room upgrade paid in debit card. we're quite pissed off with this card key insertion in elevators and to our room in where issued card keys to us weren't sensitive and it took us a couple of mins to wait nor we requested staff to open for us. room services were very lousy, not being noted and carried to the front desk because when my partner checked his complain, it was not recorded. some expired chips at the bar. the worst experience ever we encountered was my partner was being approached with their security staff because he charged his beer in our room taken at the bar ground floor while waiting for the feedback of our concerns when he complained at the front desk. we have been traveling to different countries and stayed to different luxurious hotels, but this hotel we first stayed in manila was the worst ever.

soraide M.
Philippines
June 13, 2013
it was perfect stay because of the service we get
buffet, swimming pool, staffs
it was perfect, hotel is 5 star, swimming is big like a resort, the buffet was great, staffs were friendly and accomodating...to top it all...i will surely go to sofitel again and again and again...

Julie A.
Philippines
June 13, 2013
Fantastic overnight stay!!!
Food, view and location
Fantastic!

Anthony S.
United States
June 12, 2013
Very nice hotel.
Great location, very nice hotel, great value.