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2015
Excellent 8.3
Based on 2669 reviews

Recent customer comments

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Excellent



based on 2669 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

8 Rachel R.
Philippines
May 29, 2013
Nice hotel and amazing customer service
Friendly staff, great food, comfortable rooms

8 Joan M.
Philippines
May 28, 2013
Short but sweet
Very comfortable ned, friendly staff and very nice location

8.3 ma R.
Philippines
May 27, 2013
Luxurious
the ocean view, the friendly and helpful staff and the sophisticated ambience of the hotel
Some questions on my mind: 1. this is my second time to book in your hotel and everytime i would ask for the ocean view i'm always told that it's subject to availability. can you not check it immediately upon my booking if it's available or not? isn't it given on a first come-first served basis? or you choose your guest whom to give it to? but when i insisted on my second time visit that i would want an ocean view for my room or i wont book, you gave me the option that i can pay 600 bucks for assurance that i'll get what i wanted. so i decided to pay for that for my peace of mind. 2. charging extra for internet connection is a disappointment. with such high price for an overnight accommodation, you can't give it to your guest? while other hotels on a more affordable hotels can give it for free. these are minor issues but i would like you to reconsider. but overall, we enjoyed our stay. kudos to the friendly and helpful staff. more power.

10 ma M.
Philippines
May 27, 2013
enjoyable, unforgettable
good smell, clean and nice swimming pool and ambiance

9.7 Rosario S.
Philippines
May 25, 2013
Great and highly recommended hotels
Big garden with pool and ocean view is very nice for photography for wedding,attentive staffs and international variety of foods and wide scale of buffet
We stayed here last year for renewal of vows 25th silver wedding, this is so amazing place more than before 25 years ago Westin Philippine Plaza Hotel is former name everythings changes but this hotel stayed top on the top. Sofitel Philippines Plaza Manila Hotel is part of our memories building a happy family. Kudos!

7.7 joselito F.
Philippines
May 24, 2013
fun & relaxing
pool and friendly staff
none

10 Jorge C.
United States
May 23, 2013
Great hotel
Clean, luxurious, and great hotel
My wife and I were very satisfied with our stay. Hotel staff at lounge was very friendly and courteous.

8.7 Mae C.
Philippines
May 23, 2013
relaxing stay away from home
Cool pool design with a mini slide, good spa , very comfortable bed
Stayed here for a night just to relax and enjoy a spa day. Good location to stay away from the noisy city but no need to drive to far. Pool was great with attentive staff surrounding the area.

8 Martina C.
Italy
May 23, 2013
Nice resort and staff, great swimming pool
Swimming pool, pool side cafe

10 lourdes S.
Philippines
May 22, 2013
amazingly beautiful!!!
friendly staff/nice accomodation/good food
it was a nice experience and i will surely recommend to my friends and planning to bring my kids there in the future!!!