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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel

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Hotel Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
1917 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (1917)
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Bettina J. Solo travelers Portugal, October 30, 2011
great service

nice pool, cozy ambiance
8.7
it was refreshing, a nice getaway weekend from the hustle bustle of manila. the view of manila bay is relaxing. good breakfast buffet as well. all waiters/waitress are very attentive. very professional.
Hotel Feature Tip: request for a higher floor and bay view so you will get to see the view of beautiful manila bay
Merlyn H. Families with young children Australia, October 30, 2011
unhappy with room

pool side good
6.7
arrived late afternoon room not ready,shower cold bed not comfy but good location close to shopping.
Reynaldo P. Solo travelers Philippines, October 29, 2011
Nicely located hotel

Five star
10
Its everything you expect in a 5 star hotel. It is unfortunate that the hotel was not spared by the recent typhoons that hit the country rendering some of the facilities under repair.
Anthony E. Couples Philippines, October 28, 2011
The best experience yet! In all my life!!

By the Manila Bay. Great weather that day. Excellent service. Food. Ambience. Anything and everything!
10
sofitel ought to be rated with "6 stars," if such a category exists! i love their service, from the very person you first meet while you disembark from your car, to the concierge and receptionists, and the room cleaners. the waiters in all their restaurants and clubs are all very appropriate, and very welcoming. they treat all customers and clients the same way, with all the markings of dignity and courtesy. no doubt i will book my next hotel get-away with sofitel, when i need a 'vacation' within the city.
Restaurant Tip: Spirals is probably Sofitel's best dining venue. There is a sports bar, and their Spa is great, as with their gym. Nothing beats this setup yet!
Sandor J. Groups Germany, October 28, 2011
luxury hotel

atmosphere and service
10
the sofitel manila plaza is one of the most luxurious 5 star hotels in manila, well located at the manila bay. also great is the proximity to the mall of asia and the airport, and that all off the buzzing streets of the roxas boulevard area. the in house restaurant spiral is fantastic, with the largest buffet in town for breakfast lunch and dinner, so great place to receive customers and impress. the lobby bar is also recommendable for food and drinks and displays one of the best selections of spirits and wines in manila. staff is very supportive and friendly. the spa is also trendy and very modern. outdoor pool is great for family with kids.
Johann D. Couples Germany, October 26, 2011
If were in Manila, its the lovely Sofitel for us

The pool is just so classy and elegant to swim in, clean & most of the staff are just so approachable and hospitable
7
At the Buffet breakfast, its always a day to look forward just to say hi to Ralph. Very helpful, always smiling and happily inquiring for anything we may need. Very solicitous. There was some problems with the rooms during out stay, however its understandable as some maintenance repair is going on. Even those at the Front Desk are very helpful. Ferdie and Jun are truly angels in taking care of our accommodation. These are people that any hotel should have. Some of the girls though at the Buffet should project that sincere smile without having to show impatience and or tiredness.
Hotel Feature Tip: There is a need to restudy the transportation fees levied to guests. Its just too expensive. Suggestion, private taxi owners should be allowed to transact with the hotel. And this would provide metered billing. Thanks
Ranelle C. Solo travelers Australia, October 26, 2011
Great service, lovely staff

staff
7.7
wonderful time, great weekend to be in Manila - close to Mall of Asia
Travel tip: Upgrade to the club room - great service
Damien C. Couples Australia, October 26, 2011
The best 5 star in Manila!

Too many features to point out!
10
Really enjoyed my stay at this hotel. Booked a superior room but paid extra to move up to the executive level which gave us access to the executive lounge, all day snacks and drinks but of a fine dining nature. The afternoon sunsets from the room were to die for as the sun disappeared into the sea. This hotel is very close to the airport and down town Manila but its far enough away from it all to really let your hair down and relax. the Pool was amazing situated over looking Manila bay. Buffet breakfast here is a must, catering for westerns Japanese and chinese the food was amazing.
Fong H. Business travelers Macau, October 25, 2011
Nice hotel

confortable
8.3
Good service, easy to access. Hotel rooms are comfortable and nice design.
Mark R. Couples Philippines, October 23, 2011
Great hotel, so-so breakfast

Great view, easily accessible to the city
7
Bellhops and reception was nice. Room was great, as well as the view. Pool was freezing cold. It would be better if there's a facility for heating the pool. And the main dining area was closed for renovations. The basement elevators were not working, meaning you have to go through the reception area while in your bikini or speedos just to get to the room. Breakfast was so-so. Before, this was the highlight of your stay and now it's just another run of the mill buffet breakfast you can get at any hole in the wall restaurant. But they did have champagne though, the kind you get at 7-11 for 400 pesos.
Shopping Tip: There's a mall nearby, SM Mall of Asia for all the shoppers out there.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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