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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.2

based on
156 reviews

Value for Money
7.5
Location
8.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
8.2
Families with older children (156)
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Maria C. Families with older children Philippines, May 23, 2015
Never again

Breakfast
4.7
Rooms are worn out and have seen better days. Everything could have been forgivable but the staff are the worst.
Jan T. Families with older children Philippines, May 10, 2015
Not worth it!

Location; Hotel restaurant (Spiral); Amenities
7.3
Considering the price, there are better hotel options. Our room was quite small and outdated. Also, the entire hotel had a bustling ambiance.
Otto S. Families with older children Germany, May 4, 2015
eveything was much better before

the location and the garden
5.3
i know this hotel since 15 years and stayed there many many times..but this time was absolutly not ok..start with the check-in...45 minutes for the unexpirienced frontdesk staff to find us a room with a king bed..that is not ok when you check-in at 6pm and the rooms available should be long time ready since check-out time is 12noon..than there was first no extrabed available, even i wrote it in my booking..only after geting loud they finaly moved..room than was ok but not worth the 11ooo peso we payed..to our surprise also the food by far not good anymore but now super expensive..i mean i have no problem to pay 1000 peso for a maincourse but than it should taste better than in an canteen..even got stomach problems from their food..realy bad this time..they have a wonderful garden and pool but it is not wonderful anymore when there are so many koreans that you think you are in korea and they bring even rubberboats in the pool..management wake up and stop that practise..they have no sense how to behave in an hotel, they need rules..so this time realy dissapointed..after 2 days we moved to another hotel.
Jesus C. Families with older children United States of America, April 26, 2015
us family

staff.security.service
2.7
Very comforting. staff were very polite and responsive. first class service
Jesus C. Families with older children United States of America, April 26, 2015
summer vacation

staff... security...... elegance
9.7
We the best tome and comfort.... the staff are very professional. The success and the ratings of this hotel are the outcomes of the staff's performances... I am giving this one a 10 , being the best I. Asia..
Ann T. Families with older children United Kingdom, April 8, 2015
excellent staff

location, food, staff
10
had an awesome stay. staff were excellent, lots of them to see to your needs, location was ideal, food is quite expensive, expected for high end hotel
Daria R. Families with older children Philippines, March 22, 2015
Nice hotel

Clean, comfortable,, great poil
9.7
It was relaxing and fun
Timoteo N. Families with older children Philippines, January 2, 2015
good food, good pool, nice staff

good food, good pool, nice staff
7.7
Generally fine and food is superb!
Vicente F. Families with older children Philippines, January 1, 2015
Over rated

nice old rooms, long waits at the elevator, parking too far for hotel guests
6.3
Vicente F. Families with older children Philippines, January 1, 2015
old hotel though comfortable. long elevator waits.

pool. location. wide food selection
6.7
Ok. Not really up to par with other 5 star hotels. Smells like old carpet inside the rooms.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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