Excellent 8.3
Based on 761 reviews

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About Sofitel Plaza Hanoi Hotel


Soaring 20 floors above the city, Sofitel Plaza Hanoi Hotel boasts the best views of charming West Lake, Truc Bach Lake, and the Red River. Close to the city center, guests can easily explore the vibrant Old Quarter or enjoy a walk by the beautiful lakes. Enhancing the luxurious experience, all rooms and suites feature the comfortable Sofitel MyBed, French bathroom amenities, multi-channeled LCD TVs, complimentary in-room Internet access, and a fully-stocked mini bar. With two restaurants and two chic bars, Sofitel Plaza Hanoi Hotel has always been among the top choices for fine cuisine in Hanoi. Providing an ‘InspiredMeetings’ concept with a dedicated business center and nine meeting rooms featuring stylish décor and state-of-the-art technology, Sofitel Plaza Hanoi Hotel will be the perfect backdrop for meetings and events, from contract signings to seminars, conferences, and themed parties.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool [indoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine
  • printer
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Vietnamese
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Free accommodation and breakfast for up to 1 child under 12 years sharing the parents' room (with space for a crib, a rollaway bed or by using existing bedding) having breakfast as a family. Club access benefits extend to children.

One child under 12 years old stays for free in an extra bed.

Extra bed is subject to availability.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Children 12 years and over are considered as adults.

  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 USD
Breakfast Charge (when not included in room rate): 23.1 USD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 1.5 Km
Distance to Airport: 23 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 273
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1998
Year Hotel Last Renovated: 2014
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.0
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

Andrew M.
July 13, 2016
Excellent hotel
Excellent hotel in a great location. Staff were fantastic and couldn't do enough for you. Excellent.

Tuyet N.
July 04, 2016
nice hotel
friendly staff with nice surrounding but noisy road

Kai K.
July 04, 2016
Great Hotel with best view over the Lake
Stayed there for almost a week for business. It is very convenient for meeting clients and also the Hotel itself is clean and feels very safe. The best is the view of the lake by Sunset, really a must visit. Otherwise, the Hotel is a bit far out and if you want to go old quarter you need to grab taxi which the Hotel easily can do for you. Overall a very comfortable stay.

June 21, 2016

Ferdinand P.
June 04, 2016
For me a bit too much.

Thanyarat D.
May 31, 2016
Excellent gym and pool, good location, helpful staff, good breakfast
I was very impressed with this hotel. Even though the building is quite old, everything else was brilliant.

South Korea
May 24, 2016
Perfect place and nice staff
Easy to move Airport and other tour place.

Anthony K.
May 21, 2016
Value for money
Been to Hanoi few times and first time staying in this hotel and service was first class especially so when I was staying on the executive floor. Will definitely stay again

Nic M.
May 14, 2016
One of Hanoi's Best
You will not get wrong in this hotel.

Sean R.
May 05, 2016
Clean, friendly, spacious
Very nice hotel with very helpful staff. Good facilities although sky bar closed earlier than advertised and we missed out. Also electric sockets not working on room.