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Excellent 8.3
Based on 758 reviews

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About Sofitel Plaza Hanoi Hotel


Soaring 20 floors above the city, Sofitel Plaza Hanoi Hotel boasts the best views of charming West Lake, Truc Bach Lake, and the Red River. Close to the city center, guests can easily explore the vibrant Old Quarter or enjoy a walk by the beautiful lakes. Enhancing the luxurious experience, all rooms and suites feature the comfortable Sofitel MyBed, French bathroom amenities, multi-channeled LCD TVs, complimentary in-room Internet access, and a fully-stocked mini bar. With two restaurants and two chic bars, Sofitel Plaza Hanoi Hotel has always been among the top choices for fine cuisine in Hanoi. Providing an ‘InspiredMeetings’ concept with a dedicated business center and nine meeting rooms featuring stylish décor and state-of-the-art technology, Sofitel Plaza Hanoi Hotel will be the perfect backdrop for meetings and events, from contract signings to seminars, conferences, and themed parties.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • yoga room
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • babysitting
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • gift/souvenir shop
  • family room
  • elevator
  • executive floor
  • library
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Vietnamese
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Free accommodation and breakfast for up to 1 child under 12 years sharing the parents' room (with space for a crib, a rollaway bed or by using existing bedding) having breakfast as a family. Club access benefits extend to children.

  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 USD
Breakfast Charge (when not included in room rate): 23.1 USD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 1.5 Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 273
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 1998
Year Hotel Last Renovated: 2013
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Food, drink and entertainment

Song Hong Bar

Song Hong Bar

A stylish and meeting point featuring a mixture of Oriental design and Europeansophisticated elegance, making it the perfect place to unwind after work while enjoying live music.Opening Hours: 07:00-24:00.Location: Lobby.Capacity: 110 pax.

Summit Lounge

Summit Lounge

Renowned for having the "best view in Hanoi" with spectacular panoramic views of the city skyline, this rooftop bar is ideal for evening cocktails or get-together while enjoying the sunset on West Lake. Opening hours : 16:30 - 24:00. Location: 20th Floor. Capacity: 100 pax

Ming Restaurant

Ming Restaurant

A fine destination for people who wish to enjoy Cantonese and Vietnamese cuisines in an Oriental ambiance. Over 80 courses of Dim Sum specials and four private rooms make it an ideal venue for family gatherings as well as business luncheons.Opening Hours: 11:00-14:00 & 17: 30 - 22:00.Location: 2nd floor.Capacity: 220pax.

Brasserie Westlake

Brasserie Westlake

Fusion with finesse and meticulously prepared to perfection, Brasserie Westlakes international buffet along with the scrumptious la carte selections will take guests on a gourmet journey. With stunning dcor and relaxing ambience, this all-day dining venue provides the perfect backdrop for family or business functions. Opening hours: 6:00 - 24:00. Location: Lobby. Capacity: 120 pax

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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.9
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Staff Performance 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

June 21, 2016

6.8 Ferdinand P.
June 04, 2016
For me a bit too much.

9.2 Thanyarat D.
May 31, 2016
Excellent gym and pool, good location, helpful staff, good breakfast
I was very impressed with this hotel. Even though the building is quite old, everything else was brilliant.

South Korea
May 24, 2016
Perfect place and nice staff
Easy to move Airport and other tour place.

9.2 Anthony K.
May 21, 2016
Value for money
Been to Hanoi few times and first time staying in this hotel and service was first class especially so when I was staying on the executive floor. Will definitely stay again

9.6 Nic M.
May 14, 2016
One of Hanoi's Best
You will not get wrong in this hotel.

8 Sean R.
May 05, 2016
Clean, friendly, spacious
Very nice hotel with very helpful staff. Good facilities although sky bar closed earlier than advertised and we missed out. Also electric sockets not working on room.

8.4 yaojen H.
April 17, 2016
Very suitable

8.4 Anusorn D.
April 13, 2016
Staff is nice

8.8 Maria R.
April 06, 2016
Location is a bit far
The room facilities are good, love the Lanvin's travel set