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Excellent 8.3
Based on 766 reviews

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based on 766 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9
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Sean R. from Switzerland
Stayed one night in April 2016
Clean, friendly, spacious
Very nice hotel with very helpful staff. Good facilities although sky bar closed earlier than advertised and we missed out. Also electric sockets not working on room.
Reviewed May 05, 2016

yaojen H. from Taiwan
Business travelers
Stayed one night in April 2016
Very suitable
Reviewed April 17, 2016

Anusorn D. from Thailand
Business travelers
Stayed 2 nights in April 2016
Staff is nice
Reviewed April 13, 2016

Maria R. from Singapore
Solo travelers
Stayed one night in April 2016
Location is a bit far
The room facilities are good, love the Lanvin's travel set
Reviewed April 06, 2016

Roveena K. from Malaysia
Stayed 4 nights in March 2016
Good hotel
This hotel is not located in central hanoi but that is what we like about it. It's at a quieter part of the city. We love walking and so it wasn't a problem for us. I would say, though not central, it is still accessible by foot. In fact, we did walk to the old quarter, and there's a lot to see on the way and a lot of coffee outlets to stop by for a drink. The weather was a plus when we were there, about 18-21 celcius. If you prefer a cab to the old quarter, it'll cost to between 30,000-40,000 dong, which is less than 2 usd. If you're looking for the bustling city atmosphere, this isn't the place.
Reviewed April 04, 2016

Nhan T. from Vietnam
Solo travelers
Stayed 3 nights in March 2016
Sofitel Plaza
Location, food, price
Reviewed March 29, 2016

Yu-Hsin C. from Taiwan
Business travelers
Stayed one night in January 2016
First time in Hanoi & at Sofitel Plaza
Nice surrounding, friendly staff, busy hotel
As a first-time business traveler to Hanoi, Vietnam and stayed only for 1 night, the overall experience was enjoyable. The hotel itself is quite worn, although the surrounding (by the lake) is beautiful. Rooms are a bit old but amenities are functional. Used the spa service and it was alright (a bit noisy) because the hotel seems very busy.
Reviewed March 27, 2016

Laszlo K. from Hungary
Business travelers
Stayed 7 nights in March 2016
I like this hotel
I am was here fifth time. I like it.
Reviewed March 24, 2016

Matthieu G. from France
Business travelers
Stayed one night in December 2015
Perfect for business trip
Hotel really good for business trips, with meeting rooms and good facilities. The view on the lake is perfect and the breakfast buffet is great. Good hotel!
Reviewed February 27, 2016

Ann G. from Philippines
Business travelers
Stayed 2 nights in October 2015
Good hotel
Nice view of westlake
Reviewed February 24, 2016