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Sofitel Plaza Hanoi Hotel

1 Thanh Nien Road, Ba Dinh District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 273
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
613 reviews

Value for Money
7.9
Location
8.0
Staff Performance
8.5
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.5
Food/Dining
7.9
All reviews (613)
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Ryta R. Business travelers Indonesia, June 17, 2014
worth for money

clean, well known thus easy to reach, good food
9.7
just nice for 2 days trip
Earl D. Business travelers United States of America, June 8, 2014
Excellent views from the rooftop bar

rooftop bar, location, recreation facilities
8
An excellent place to stay in the west lake district. Nothing like the views from the rooftop bar.
Carlos F. Business travelers Philippines, May 30, 2014
Excellent service, luxurious and comfortable rooms

Service, room, restaurant
8.7
Excellent, restful
Keat K. Business travelers Malaysia, May 19, 2014
Relax, friendly staff

Overseeing West Lake, comfort room
7.3
Expected services and facility of an international hotel.
Juzailah K. Couples Singapore, May 17, 2014
Fantastic staff, excellent service and great stay!

Wide spread of breakfast buffet, prompt & friendly staff, excellent service
8
Sofitel Plaza offers great customer service to its guests. The room is spacious and facing the west lake which is beautiful at night. The staff were attentive and very warm and friendly. Excellent and fast service as well!
Jatuporn S. Business travelers Thailand, May 17, 2014
all staff excellent service mind

service mind
9
Shen T. Business travelers Malaysia, May 7, 2014
Excellent experience

Good rooms, health club and access to airport
7
The hotel has all the right conveniences: restaurants with good breakfast, ease of access to airport and Hanoi central and a good health centre - sauna.
Andreas C. Groups Germany, May 5, 2014
good hotel in beautiful location

location, staff, pool
8.3
I have stayes in the hotel several times and I am never disappoints. The location s nice, good view on the lakes and the room are clean.
Manish C. Couples Australia, May 4, 2014
Excellent hotel, excellent service

Excellent service, great food, great ambience
10
We had an excellent stay at the Sofitel Plaza. The staff were friendly and professional and efficient. The room was beautiful and exactly what a 5 star hotel room should look like. We had the dinner buffet which was delightful. The staff at the front desk and concierge are very helpful. The rooftop bar is quite nice. The Sofitel Plaza really made our stay in Hanoi very pleasurable.
Simon C. Business travelers United Kingdom, April 30, 2014
Another great stay in Hanoi

Great views, comfy bed & good gym
8
3rd time I've stayed here and got upgraded to executive floor this time. Always enjoy this place because of the location. A little way from the city centre but great view of truc bac lake. The pool and gym are great too.

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Customer Reviews - Sofitel Plaza Hanoi Hotel, Hanoi

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