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Sofitel Plaza Hanoi Hotel

1 Thanh Nien Road, Ba Dinh District, Tay Ho District, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District Number of Rooms: 273
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
687 reviews

Value for Money
7.9
Location
8.0
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.8
All reviews (687)
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Angel R. Business travelers United States of America, March 27, 2015
Excellent place to stay in Hanoi .

The staff, the appearance ans service
10
Excellent
Weng C. Couples Malaysia, March 22, 2015
no tilte

location, cleanliness and staff friendliness
8.3
to our satisfaction
Earl D. Business travelers United States of America, March 22, 2015
one of the best

location, fitness, rooftop bar
8.7
I am a regular at Sofitel and would have to say that it is easily one of the best places to stay in the city. Breakfast is a bit dissapointing, but otherwise the facilities are great and a fantastic view from the rooftop.
Lavencia T. Couples Singapore, March 8, 2015
Awesome view to the West Lake

View, Customer Service
9.7
It was pleasant, the staff were all well versed with english and there is no difficulty in conveying our needs to them. The area where it is located is quieter and less busy, it takes only about 5-10mins by taxi to get to old quarter, thus it is pretty convenient.
Rebecca M. Couples Australia, March 6, 2015
Classy City Hotel

Fantastic Lake views; beautiful amenities; great brasserie
8.7
Our stay at the Sofitel Plaza Hanoi Hotel was lovely. We were treated well, however at check in, the staff was a little 'officious' without warmth. Saying that, the restaurant staff and general hotel staff from that point on were delightful, gracious, warm and friendly and we could not fault them in any way. Our only disappointment was not having down our research very conclusively, this hotel is not close to 'where it's hot and happening' in the Old or French Quarters, so a bit of a pain but the taxis are cheap. I think this hotel is best suited to group tours (with a bus & guide) or to businessmen.
Melissa S. Couples New Zealand, January 23, 2015
Lovely way to end 2 week trip

Bed, bathroom. staff
9.3
After 2 weeks travelling in Vietnam we were really looking forward to spending a couple of nights in luxury! Soft cloud-like bed, nice sheets and pillows and a good sized room. Great bathroom too.
Yang K. Couples Singapore, January 18, 2015
Good Hotel

Location, Comfort Room and Good Service
10
Jaeseong S. Solo travelers South Korea, January 11, 2015
Sofitel Plaza Hanoi Hotel
6.7
so so
Kevin P. Couples Ireland, January 3, 2015
Great hotel

Location, staff,
9.3
Great stay at a great hotel really friendly and helpful staff they are well trained and managed, the food was fantastic and well priced rooms are clean and modern and well maintained. Location was perfect to our needs. A really great experience.
Rajendrakumar D. Couples India, January 1, 2015
Excellent service

Cleanliness, good atmosphere, good service
3.3
It was quite comfortable

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