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Sofitel Shanghai Hyland Hotel

505 Nanjing Road East, Huangpu - People Square & South Bund, Shanghai, China 200001 (Show on map)

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Area: Huangpu - People Square & South Bund Number of Rooms: 383
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
378 reviews

Value for Money
7.5
Location
9.2
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.3
Business travelers (378)
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Huy L. Business travelers Hong Kong, February 12, 2015
Small rooms

Location, Location, Location
6
The room was smaller than I had expected for a Sofitel.
Didier D. Business travelers France, January 31, 2015
really disappointed during my second stay there

location, nice food,
6.3
People at the front desk didn't really care about me as a customer. they were really slow to address an issue with my wifi connexion. Check in and check out process has been made with a really distant attitude, like they didn't really care.
Sonja M. Business travelers United States of America, January 27, 2015
Love the club floor!

Club floor breakfast, fast internet, lots of restaurants nearby
8
The internet is super fast at this hotel. There are lots of restaurants right outside the door. You can walk to the Bund. I will stay here again.
Spencer W. Business travelers United States of America, January 25, 2015
terrible bed, nice food options, cigarette smoke

location, food, bar
7.7
Alright. I understand that every single living thing in China smokes cigarettes by the minute. But at a hotel like the Sofitel, I did not expect to be woken up, like from a deep sleep... by the smell of cigarettes. The heating and AC system was shutdown for the season, so cigarette smoke just floated through the ventilation between rooms. It was pretty gross. Also, you have no control on the room temperature, but I think that's normal in China during the winter. My bed was terrible. Like really bad. The rest of the hotel was up to par. Nice gym, decent enough sauna, and the lobby and wifi was good
Sharon E. Business travelers Malaysia, January 23, 2015
Great Stay

Location (3 mins walk to reach the metro station), cleanliness and room comfort
9.3
Fong P. Business travelers Malaysia, January 14, 2015
ok

nice location; room relatively new; value for money
8
Handy B. Business travelers Indonesia, January 11, 2015
Very Nice Hotel

Fast Chenk in and Check out
10
Tsui M. Business travelers Hong Kong, January 11, 2015
Nice hotel

Good location, clean , helpful staff
9.3
Good location. Close to metro station, clean and nice room. But not enough waiter in restaurant during breakfast section, hard to find a waiter order a coffee
Mei S. Business travelers Hong Kong, January 8, 2015
Good hotel

Location price cleanliness
8.3
My stay was awesome. Everything about Sofitel is good, sure I will be back to them again if have chance!
Chau C. Business travelers Hong Kong, December 19, 2014
Very old

Excellent location, but room too old & service not match 5 Stars
7

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Customer Reviews - Sofitel Shanghai Hyland Hotel, Shanghai

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