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Sofitel Vienna Stephansdom Hotel

Praterstrasse 1, Vienna, Austria 1020 (Show on map)

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Recent customer reviews

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Fantastic

8.5

based on
23 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (23)
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Nicolas B. Business travelers Germany, June 26, 2014
Strong Potential But Lazy Executed

view, design, location
6.3
Beautiful hotel but customer service for the price of the hotel is lacking. They weren't able to give me a cable to connect my iphone with the sound system in 4 days although I asked several times. Also asked me to come downstairs for sth instead of coming up and bringing sth to me. Vibe of the place is pretty dead.
Bernhard V. Business travelers Austria, May 1, 2014
Fantastic hotel

Room, location, appearance
9
Fantastic hotel with great roof too bar and views across vienna
Kee M. Couples Singapore, April 10, 2014
Modern hotel with friendly staff

The comfy bed, the wonderful gourmet dinner at Le Loft (highest floor) and the friendly staff
9.3
The staff at Sofitel Vienna Stephansdom Hotel were very welcoming, helpful, efficient and attentive to customers' needs. Dining at the restaurant on the highest level (Le Loft) was memorable; there's such a panoramic view of the area. Food and service were great too. The bed was truly very comfortable such that it was difficult getting out of bed each morning. The only snag was the TV. Changing of channels was painfully slow. On our first night, we had some issues with the TV set. But the hotel compensated for this inconvenience with welcoming drinks for two at the bar which is beside the restaurant at the highest level. This little gesture speaks volume of the hotel's efforts in making customers feel welcomed and valued. There is a steak house called El Gaucho, at the ground level just outside the hotel premise but still within the building. This provides another choice for dining beside Le Loft at the highest level.
Mau C. Business travelers Hong Kong, March 14, 2014
Excellent hotel

location, staff, room standard
8.3
A great stay. Nice, capacious room, friendly staff, clean and quiet environment. Close to underground station, and city center.
Van C. Solo travelers Macau, February 18, 2014
Nice hotel with friendly staff

Best location, Friendly staffs
8.7
Clive A. Couples South Africa, October 15, 2013
would love to return for a longer stay

spa bar room
8.7
very enjoyable sorry it was so short next time I would like to see more of your city I loved going to the zoo and enjoyed all the animals and would like to congratulate you on the cleanliness and the good condition all the animals were in shopping was great had a good time
Chen C. Couples Taiwan, October 13, 2013
attentive staff, excellent city view from room

excellent city view, clean room, attentive staff
9.3
Bandar A. Couples Saudi Arabia, September 29, 2013
it was unforgetable

nice desighn good area near to the activities
7.7
Nor A. Couples Malaysia, February 6, 2013
Modern hotelmwith great location and lot of smile

Very friendly staff, great location to tourist and town area
8.7
Best hotel with great location. Nice staff and very courteous. The room is modern nice with connectectivity to internet.
Stephen B. Couples Australia, December 15, 2012
A truly 5 star experience pricey but worth it

Great bar and restaurant with fantastic rooms in the top area - worth the extra. The breakfast is great.
9.3
A really interesting place and just not he usual good Sofitel standard. The concierge made us. Working tour on the map which was good in the winter months. The rooms are very modern and have every feature. Make sure you are clear if you want to do dinner or a drink on the top floor as it is very popular with locals and you need to put your foot down if you turn up and there is some resistance and booking requests.
Restaurant Tip: Have a feed at the traditional cafe near the Sisi - try the beef soup.

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