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Sofitel Wanda Harbin Hotel

68 Ganshui Road, Nangang, Harbin, China 150090 (Show on map)

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Area: Nangang Number of Rooms: 322
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
5 reviews

Value for Money
8.0
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
6.0
Food/Dining
7.6
Solo travelers (5)
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Zhang K. Solo travelers China, February 19, 2014
big, comfort, convenient

everything, wanda mall, cold winter
10
this hotel is the best in the city.
Larbi G. Solo travelers United States of America, February 2, 2014
Decent hotel in a not so great location

International hotel standard, good staff, clean facilities
6.3
The hotel was fine, but not particularly well suited to winter activities. It's not particularly close to the Ice & Snow World, nor the main shopping drag, nor a lot of other activities, but taxis are very, very inexpensive in Harbin and nothing is really all that far away. Nothing is more than about 20 minutes (activity-wise) from the hotel by taxi. On foot, the area's a bit of a letdown. Don't let that take away from the fact that the staff is very helpful and the overall facilities are clean and well-kept.
Julie G. Solo travelers Australia, September 27, 2012
Very comfortable hotel in a central location

Well appointed rooms, helpful staff
9
I orginally booked this hotel because I wanted to be located in the area of Harbin that is well known for its shopping. The hotel and the district did not disappoint. My room was very comfortable and the staff were polite and efficient. If you are looking for accommodation in Harbin and are interested in the shopping them this htoel is a great choice.
Takaaki J. Solo travelers Japan, February 27, 2011
スタッフの対応はおおむね満足でした

部屋が静かで、サービスは控えめだが好感がもてた。
7
食事はホテル内でしなかったので評価できないが、ルームサービスで頼んだサンドイッチはおいしかった。 最悪なのは、後で気づいたことだが、予約時に事前にルームチャージをクレジットカードにて支払い済みだったにもかかわらず、チェックアウト時にも請求され、クレジットカードにチャージされたため二重払いになってしまったことである。この点は早急に対処してほしい。
Sightseeing/Attractions Tip: 車で一時間ほどいったところにあるスキー場は人も少なく快適にすべることができた。
Shan L. Solo travelers China, April 27, 2011
酒店位置好,硬件设施不错,服务一般

设施不错
7.7
酒店位置好,硬件设施不错,服务有待于提高 为朋友订的酒店,已经付过款,前台又收取了一天的房费费用,明确告知是房费而不是保证金。在朋友到酒店前,就已经扣掉了我卡上一千多的房费。经过多个电话沟通,打了境外的客服电话,又给酒店打了不下十个电话,才说自己酒店的订单显示有问题。因为想选择一家服务好的酒店,才选了这家国际五连锁酒店,我觉得既然是国际五星,订单系统应该是早已经成熟的流程,现在还发生这样的情况,让我们都非常不理解。本人在北京,国际长途和国内长途花费差不多有五十元,而且等了差不多三个小时才解决,电话转接也很慢,等了十几分钟才有人听电话。电话费的损失也没有人承担。国际五还不如如家这样经济型的酒店,服务让人很失望。但是酒店的设施还是蛮好的~提醒各位在入住前先与客服沟通,避免出现我们这样的问题
 

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