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About Somerset Ampang Kuala Lumpur

Description

One of the best serviced apartments in the city, this property is within close vicinity of the Golden Triangle, home to major shopping complexes and the most thriving businesses in Malaysia. Indeed a popular area amongst international tourists, business travelers, and even expatriates, guests will certainly find this location excellent. What's more, you'll find luxurious and elegantly designed rooms that incorporate all facilities you may need for utmost comfort. For leisure, guests can take a dip in the pool, hit the gym to get fit, and families will find that the children's playground will certainly come in handy. Luxurious accommodations, a fantastic location, and excellent leisure facilities makes Somerset Ampang Kuala Lumpur a brilliant place to stay.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Fitness & recreation

  • gym/fitness
  • fitness center

Swimming & soaking

  • swimming pool
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Cleaning services

  • laundry service

Guest services

  • luggage storage

On-site facilities

  • family room
  • elevator

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.0 km
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 207
Year Hotel Built: 2010
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Recent traveler reviews

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Excellent



  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.7
  • Value for Money 8.5
  • Food/Dining 6.6

8.8 Kumaravelu P.
Singapore
May 23, 2016
Nice hotel with good location
I travel to KL on a weekly basis. I stayed in Somerset for the first time as my usual hotel was fully booked for an event. I was mostly impressed with the hotel except during check-in.. I was early and I asked if they had a room available. The reception just mentioned that check-in time was 2pm. Of course, I can read.. And they were definitely not full.. I wasn't interested in arguing.. It's a very nice hotel and within a good location and I frequent Souled Out everytime I stay in Jalan Ampang. But due to the check-in experience, I'm definitely not going back..

7.6 tan W.
Singapore
May 22, 2016
will never go back stay again
thankyou.......

10 Wendy W.
Malaysia
May 16, 2016
Value of money
Clean and comfortable !!

7.2 tan W.
Singapore
May 18, 2016
never go back
nothing to say......will never go back stay.....if have go KL again thankyou

6 Annie T.
Singapore
May 19, 2016
Poor customer service from trainee
Disappointing service at Somerset .After checking into the room, we called the reception to ask for extra bottle of shower gel and toilet roll. They always only provide one bottle of shower gel even if there were 2 people staying. The answer we got from the trainee at the reception was that the hotel policy can only replenish the item after one day. As we just checked in, we are not entitled to additional bottle of shower gel until the next day. She insisted it was the hotel policy. So I asked to speak to the manager which she replied that the manager was not around. I finally got the extra bottle of shower gel after insisting to speak to her male colleague. This is my second time staying at this hotel. Got to say that they don't train their people very well. Totally no service concept.

9.2 Cynthia T.
Malaysia
May 09, 2016
Lovely Stay
Hubby and I stayed here for the 1st time and we were extremely happy with the in-room facilities - first staying in studio room which had a kitchenette n later in a 1-bedroom premier which had a separate kitchen, dining, living, walk-in wardrobe n a mini-room. It was very comfortable and clean. We felt the price was pretty affordable for that kind of apartment stay. Staff could be better trained as we were given unclear n inconvenient instructions for checking in n out from 1 room to another but they did make terrific effort to accomodate our requirements.

10 Marilin N.
Philippines
May 03, 2016
Great stay as always
Very clean room, high end furnishings, so close to KLCC. Somerset Ampang never fails to deliver, thumbs up!

10 LILY C.
Malaysia
May 03, 2016
cleanliness and good service
Excellent reception staff, especially Mr. Goh Wei How clean room beautiful view outside

4.8 Haslinda H.
Singapore
May 06, 2016
Will not come again to this unwelcoming place
Breakfast very limited and i never come accross such pathethic menu before. Carpet in the room bad quality, fur all over the place. Front office staff (clement) who check me out very arrogant

6.8 Tang C.
Malaysia
April 23, 2016
good location
Good service


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