2015
Excellent 8.4
Based on 1029 reviews

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About Somerset Grand Hanoi Serviced Residences

Description

These internationally managed accommodations with personalized services and extensive facilities are centrally located to make your business travel, weekend retreat, or extended stay convenient and enjoyable. Surrounded by the largest concentration of commerce and business, the residence is ideal corporate housing for the expatriate on a project assignment or relocation. You can stroll at your leisure to the many restaurants, entertainment areas, and city attractions located outside the residence. There is a convention center, child education center, and a shopping mall on the lower floors. Being the tallest tower, each residence offers panoramic views of the city. Enjoy the rich culture of Hanoi while living in a spacious and comfortable private apartment with the luxurious services and facilities that you desire. For your reservation at Somerset Grand Hanoi Serviced Residences, please select the dates of your stay and complete our secure online booking form.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • massage

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • tennis courts

For kids

  • kids club

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • babysitting
  • newspapers
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • ATM/cash machine on site

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 USD
Breakfast Charge (when not included in room rate): 8.1 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 10 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 185
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1997
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.6

Alan F.
Australia
July 26, 2016
The staff are wonderful
Four staff at the reception spent half an hour helping my four year old track down a toy store to buy Lego. And they did so in a very cheerful way. A perfect hotel for families.

alistair C.
United Kingdom
July 26, 2016
Good and comfortable
In general, we are very happy with this place. It has a supermarket attached so that is very convenient, unfortunately, we ordered room service and the food was rather poor.

Hadi W.
Indonesia
July 22, 2016
Nice Serviced Apartments
The hotel is very comfortable to stay in.

Trong T.
Australia
July 14, 2016
Excellent
Good

Randy G.
Indonesia
July 08, 2016
Nice Hotel
Second stay in this hotel. We stayed in room 606 this time, and was a lot better than our previous room. Very good.

Randy G.
Indonesia
July 06, 2016
Great Hotel but can be cleaner
Good sized rooms with 2 bathrooms. Good decor, but toilet was dirty and the shower was broken. Bed sheets are dirty.

Suzanne D.
Australia
July 01, 2016
Good stay
Very happy with our stay Breakfast good All service good

David B.
United Kingdom
June 20, 2016
Great for groups
The apartments are huge, 3 good sized bedrooms, a huge livingroom/dining room and a reasonable kitchen. The location is very good, just a 5 minute walk to the lake, which is the epicenter of Hanoi. A good restaurant that does room service and a basic pool. There were 5 of us staying here and per person it was excellent value for money.

David B.
United Kingdom
June 20, 2016
Great place for a family
The apartments are huge, 3 good sized bedrooms, a huge living room/dining room and a reasonable kitchen. The location is very good, just a 5 minute walk to the lake, which is the epicenter of Hanoi. A good restaurant that does room service and a basic pool. There were 5 of us staying here and per person it was excellent value for money.

GOOI T.
Malaysia
June 12, 2016
Business travel
As business traveler. This hotel are good.



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