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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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"Buy far the most spacious rooms available. The staff is..."

  • George, United States
  • July 27, 2015
  • Area: Hoan Kiem District
  • Rooms : 185
  • Free Wi-Fi

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Room Types
Max
Rates
1-Bedroom Executive (Room Only)
1 Bedroom Executive
1 Bedroom Executive
2 Bedroom Deluxe
2 Bedroom Deluxe
2-Bedroom Deluxe Room Only
2 Bedroom Executive
2 Bedroom Executive
2-Bedroom Executive Room Only
3 Bedroom Deluxe
3 Bedroom Deluxe
3 Bedroom Deluxe Room Only
3-Bedroom Executive Room Only
3 Bedroom Executive
3 Bedroom Executive

 

When would you like to stay at this hotel?

Features of Somerset Grand Hanoi Serviced Residences
Facilities

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

business center

car park

coffee shop

concierge

elevator

executive floor

family room

laundry service

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

salon

shops

smoking area

 
Sports and Recreation

fitness center

hot tub

kids club

massage

outdoor pool

sauna

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Vietnamese

 

Book now!

Sale ends soon!

These internationally managed accommodations with personalized services and extensive facilities are centrally located to make your business travel, weekend retreat, or extended stay convenient and enjoyable. Surrounded by the largest concentration of commerce and business, the residence is ideal corporate housing for the expatriate on a project assignment or relocation. You can stroll at your leisure to the many restaurants, entertainment areas, and city attractions located outside the residence. There is a convention center, child education center, and a shopping mall on the lower floors. Being the tallest tower, each residence offers panoramic views of the city. Enjoy the rich culture of Hanoi while living in a spacious and comfortable private apartment with the luxurious services and facilities that you desire. For your reservation at Somerset Grand Hanoi Serviced Residences, please select the dates of your stay and complete our secure online booking form. These internationally managed accommodations with personalized services and extensive facilities ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
50 USD

Breakfast Charge (when not included in room rate)
8.1 USD

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1 km

Distance to Airport
10 km

Internet Usage Fee
0 USD

Non-Smoking Rooms / Floors
Yes

Number of Floors
25

Number of Restaurants
1

Number of Rooms
185

Room Voltage
220

Time to Airport (Minutes)
25

Year Hotel Built
1997

Year Hotel Last Renovated
2010

From July 1, 2015 to June 30, 2016, citizens of Britain, Germany, France, Spain and Italy are exempt from Vietnam visa.


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.4

from 826 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (826)
Sort by:
Petra H. Families with young children Australia, August 22, 2015
Expected more

Good sized rooms
5.7
We expected a little more. The pool was adequate but very tired and uninspiring space. The rooms and corridors had a really strong stench and were hot and stuffy. Lifts were very very slow & also extremely hot and stuffy. Staff were polite enough but it would be a stretch to say they were overly helpful or welcoming/friendly. In the heat and humidity, walking to any attractions is difficult and it takes about 30 minutes to get to/from the main town area. I wouldn't stay at this property again. Of the 3 properties experienced in Hanoi and 7 in Vietnam, this one stacked up overall quite poorly.
Report this review
Alice Y. Groups Singapore, August 16, 2015
Hotel staff were very nice

Staff, food and cleanliness
9
The location may not be very good but it is also because of the location it is one of the quieter location to stay in. They couldn't fulfill our 3 bedroom apartment but they tried their utmost best to make it as convenient as they could (same level). The rooms are very clean, their staff are very friendly and you can change currency at their counter too. The breakfast is not bad. Overall, the stay was very pleasant. There is complete utensils, water kettle, washing machine and even good sound system.
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Germaine L. Groups Singapore, August 12, 2015
Luxurious stay in Hanoi

service, comfort and affordable
9
The stay in the Serviced Residences has been great. Concierge staff has good service attitude. My friends and I arrived at the Hotel at 6am and requested if we could deposit our luggage. In addition to depositing our luggage, the staff suggested that we could wash up in the gym and rest in the guest lounge before touring Hanoi. Excellent service that my friends and I were extremely impresed with. In addition, the service residence has its own international supermarket that makes it really conveninet to purchase groceries. Would definitely recommend this place to my friends!
Report this review
Francis J. Groups Philippines, August 10, 2015
Great Location

Food, Value for money, Location
9.3
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Daniel F. Solo travelers Australia, August 7, 2015
Perfect Stay

Great location, food and rooms
10
We really enjoyed our stay. The Rooms were clean and modern and had an amazing view of the city. The breakfast was nice with plenty to choose from. Jaspas Restaurant had quality food and wine at affordable prices. The pool was freezing cold even on a hot day. We walked to most places nearby. Overall a great stay.
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George F. Families with older children United States of America, July 27, 2015
Best value

Buy far the most spacious rooms available. The staff is extremely well trained and will go out of their way to assist. Located on walking distance of sites.
9.7
Couldn't be happier.
Report this review
Chen J. Families with young children China, July 26, 2015
happy staying

staff are friendly, good location, very continent for family with young kids to stay
8.3
will stay again next time travel with family.
Report this review
Van T. Groups Vietnam, July 25, 2015
Just good

Location.
7
Not bab
Report this review
Nick C. Families with older children United Kingdom, July 25, 2015
Great

Location, flexible and friendly staff, pool
9.7
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Hyung T. Business travelers United States of America, July 20, 2015
great location!

location, location, location
8
older than I expected.
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< Previous page 1 - 10 of 826 reviews Next page >

Book now!

Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Hoa Lo Prison (Maison Centrale)
  • Viet Duc Hospital
  • Vietnam National Administration of Tourism
  • National Library
  • Hanoi Railway Station
  • St. Joseph Cathedral
  • Ly Quoc Su Pagoda
  • Ngoc Son Temple
  • Hanoi Opera House
  • Thang Long Water Puppet Theatre
  • Hanoi Old Quarter



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Customers like this serviced apartment for:
Nearest transport:
  • Hanoi Railway Station (0.5 Km / 6 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.5 Km)
  • Noi Bai International Airport (21.7 Km)
Customer comments:
  • "Friendly & helpful staff" , "Friendly atmosphere" , "Good location "
Top attractions in the area:
  • Hoa Lo Prison (0.0 Km)
  • Quan An Ngon (0.3 Km / 4 min walk)
  • Hanoi Cathedral (0.5 Km / 6 min walk)
  • Fanny Ice Cream (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line.

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