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About Somerset Grand Hanoi Serviced Residences


These internationally managed accommodations with personalized services and extensive facilities are centrally located to make your business travel, weekend retreat, or extended stay convenient and enjoyable. Surrounded by the largest concentration of commerce and business, the residence is ideal corporate housing for the expatriate on a project assignment or relocation. You can stroll at your leisure to the many restaurants, entertainment areas, and city attractions located outside the residence. There is a convention center, child education center, and a shopping mall on the lower floors. Being the tallest tower, each residence offers panoramic views of the city. Enjoy the rich culture of Hanoi while living in a spacious and comfortable private apartment with the luxurious services and facilities that you desire. For your reservation at Somerset Grand Hanoi Serviced Residences, please select the dates of your stay and complete our secure online booking form.
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Hotel Facilities

  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • executive floor
  • family room
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • sauna
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 USD
Breakfast Charge (when not included in room rate): 8.1 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 10 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 185
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1997
Year Hotel Last Renovated: 2010
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Important notice

From July 1, 2015 to June 30, 2016, citizens of Britain, Germany, France, Spain and Italy are exempt from Vietnam visa.
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

8 Kiat L.
May 25, 2016
Nice apartment
The apartment is nice and big. Value for money!

9.2 Caleb G.
May 24, 2016
Excellent serviced residences for family
Excellent serviced residences for family. Thoroughly enjoyed our stay

9.2 Arvie V.
May 15, 2016
will definitely stay there again!
Thank you!

8 Kathy S.
May 08, 2016
Value for money, Quiet place (not as noisy as Old
The place is next to a mall. convenient. quiet at night.

6.8 Fazal C.
April 17, 2016

7.2 Thanh L.
April 10, 2016
Not bad for the prices, rooms, beds and pillow hav
Not bad for the prices, rooms, beds and pillow have unpleasant smell.

8.8 CHIEU H.
April 04, 2016
Good place to stay in Hanoi
I have stayed at The Somerset a few times. The place is fine. It has been a while since the apartments were build. Should be rennovated soon

10 Adriaan R.
South Africa
March 29, 2016

8 Tor L.
March 25, 2016
A business 1 day stop over
Missing good working table and chair in the room. Had problems with the TV

10 dennis T.
March 25, 2016
Best hotel experience all because of Freddie
Staff friendliness. Having a supermarket in the same building. Just a short cab ride away from old quaters
I was on a 5 days holiday which I've planned to go to halong bay on the second day. As we travel light, the staff allowed us to deposit our bags before we come back on the next day for our 2nd check-in. However, I messed up my halong bay cruise booking and our names were not on the confirmation list. One of the staff, Freddie sensed our distress and offered his assistance. He quickly called his travel agency friend and got us booked on a cruise despite 90% take up rate as it was the holidays. The boss of the travel agency, Johnny even came to the hotel to make arrangements. In addition, it would be a 4 hours drive and our initial delay was a major concern. Throughout the journey, Freddie and Johnny kept in contact with me through watsapp to ensure that my family can make it on the cruise. We eventually got on the cruise as the cruise manager, Jackie had actually delayed the departure for 15 mins because of us. My family eventually enjoyed ourselves on the cruise thanks to all the friendly and dedicated Vietnamese staff. Thank you everybody