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Excellent 8.4
Based on 1025 reviews

Recent customer comments

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based on 1025 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.6

Boon O.
July 07, 2015
Good location and good service
Good location, nice room and good service
Overall, it is within expectation. Location is good, staff service and attitude are great!! Food is okay. The only main issue is the pillow = really too thin and only provide 1 pillow. =(

Roberto C.
July 06, 2015
Food must add varieties specially breakfast

Am N.
United States
July 03, 2015
Good hotel friendly staff
Good breakfast good location friendly staff
Very enjoyable

Pirapol K.
June 29, 2015
Great value of money and location.
Location, room condition and breakfast.
Great choice for family and group traveler.

Gregory C.
June 28, 2015
Hanoi Holiday
location, room size, comfort.
Great location, helpful staff and good sized rooms.

viviana C.
United States
June 28, 2015
about 15 min walk to old quarter
service. cleanliness. location

Leo H.
June 23, 2015
Good hotel for family with Children
Room Size, Location and Access
We had a great stay, staff quality is low and not accomodating.

chin A.
June 22, 2015
Our 1st vacation in Hanoi.
Good location, very clean & well equipped rooms.
Perfect & beyond expectation.

Hong Kong
June 19, 2015
Value for money
Nice location, clean and comfortable

martijn V.
June 18, 2015
Wonderful staff
Room size, staff, location
The SGHSR is perfectly located close to both the sights and businesses I needed to to for meetings. Whilst the hotel driver who picked me up, missed me - resulting in me having to call the hotel - he made no apology because he did not speak English, apart from this poor arrival my entire stay was simply wonderful. From the trainee in reception - with flawless English and excellent restaurant recommendations - to the smiling waitresses at breakfast, from the nice attendant in the gym to the great bar man in the bar and restaurant, everybody was ever so friendly and knowledgeable. Nothing was too much trouble. Yes the property is not new but still in good shape. I will be back.