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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.4

based on 992 reviews

659 reviews in English

Value for Money
8.5
Location
8.6
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (992)
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Asok N. Solo travelers Malaysia, May 13, 2015
Best stay yet in hanoi

beautiful rooms, great service, reasonable rates
9
Most enjoyable stay in Vietnam. Its my only choice for a home away from home experience in hanoi..
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Larry M. Families with young children United States of America, May 10, 2015
Excellent Value

Very spacious and well-appointed room, very good buffet breakfast, nice pool.
10
Will definitely stay there next time. Highly recommend for families.
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Femke H. Couples Netherlands, May 10, 2015
nice staff; perfect location

friendly and helpful staff, location, swimming pool
8.3
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Tang M. Families with young children Vietnam, May 1, 2015
A perfect choice for famllies with children

Playground, pool, spacious apartment
8.7
It's often my choice when travelling with family to Hanoi
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志鴻 許. Business travelers Taiwan, April 23, 2015
good

good room
8
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Janet L. Solo travelers Singapore, April 21, 2015
not bad

good location, specious room, friendly staff
7.3
Overall good. It would be better if there isn't mosquitoes in our room.
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Leo H. Business travelers Indonesia, April 17, 2015
Good hotel for family with Children

Room Size, Location and Access
4.7
We had a great stay, staff quality is low and not accomodating.
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Supakdee S. Families with young children Thailand, April 11, 2015
Decent hotel with acceptable price

suite, in room studio, check in/out efficiency
7.3
It was OK. Check in/out service is very efficient. The dining room service during breakfast is quite slow.
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Ryan J. Families with older children Australia, April 9, 2015
Relaxing Residence

the sauna, the spacious rooms, welcome pack for our infant
8.7
We enjoyed out stay here immensely. The rooms are large and comfortable and the breakfast is adequate. Many attractions and restaurants close by and taxis are always waiting out the front.
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Jennifer J. Families with young children Canada, April 7, 2015
Easy place from which to explore the city

1. Location 2. Restaurant and amenities 3. Space for a family to relax
9.7
Perfect week! We used to live in Hanoi so we picked the Somerset based on its location and amenities. We were not disappointed and would recommend booking an apartment for families visiting Hanoi.
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