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Excellent 8.4
Based on 1018 reviews

Recent customer comments

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based on 1018 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Mark T.
May 27, 2015
Comfortable stay at Somerset Grand Hanoi
Location, value for money, staff performance
Group of 5 friends booked a 2 bedroom deluxe apartment, with an extra bed as add-on. Location of the hotel is good - near the old quarter and the Hoan Kiem Lake. A small shopping mall (with a supermarket) is appended to the hotel. Staff were always friendly and helpful in suggesting places to visit/dine at.

Tri N.
May 22, 2015
Great stay
Big room, good price and good location
It was excellent stay, will come back again!!

Tri N.
May 22, 2015
Good stay, good location & price
Location was good, price was cheap and big room
The stay was excellent

Tri N.
May 22, 2015
Good stay and comfort
Location was great, good price and room size
It was good, I will definately stay again

Dian K.
May 16, 2015
the hotel is comfortable and clean.
big room, clean and location
Good services

Tang N.
May 16, 2015
A perfect choice for famllies with children
Playground, pool, spacious apartment
It's often my choice when travelling with family to Hanoi

Asok N.
May 14, 2015
Best stay yet in hanoi
beautiful rooms, great service, reasonable rates
Most enjoyable stay in Vietnam. Its my only choice for a home away from home experience in hanoi..

Femke H.
May 11, 2015
nice staff; perfect location
friendly and helpful staff, location, swimming pool

United States
May 11, 2015
Excellent Value
Very spacious and well-appointed room, very good buffet breakfast, nice pool.
Will definitely stay there next time. Highly recommend for families.

志鴻 許.
April 27, 2015
good room