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Excellent 8.4
Based on 1025 reviews

Recent customer comments

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based on 1025 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.6

South Korea
June 16, 2015
great location
room is bigger. living room. adorable location
Enjoying HOANKIEM is to stay here. Friendly staff will help you if you any problem during stays. Definetely go again when i have another chance to visit Hanoi

Kathy H.
New Zealand
June 13, 2015
Just like home
Cosy, friendly, great location

Khai L.
June 06, 2015
Worth the money
huge room

Bobby F.
June 05, 2015
Excellent comfort
Very clean, good staffs, with good recreational spaces; swimming pool, gym, and tennis court.
No complaints. Very comfortable and easily accessible recreational facilities.

Mark T.
May 27, 2015
Comfortable stay at Somerset Grand Hanoi
Location, value for money, staff performance
Group of 5 friends booked a 2 bedroom deluxe apartment, with an extra bed as add-on. Location of the hotel is good - near the old quarter and the Hoan Kiem Lake. A small shopping mall (with a supermarket) is appended to the hotel. Staff were always friendly and helpful in suggesting places to visit/dine at.

Tri N.
May 22, 2015
Great stay
Big room, good price and good location
It was excellent stay, will come back again!!

Tri N.
May 22, 2015
Good stay, good location & price
Location was good, price was cheap and big room
The stay was excellent

Tri N.
May 22, 2015
Good stay and comfort
Location was great, good price and room size
It was good, I will definately stay again

Dian K.
May 16, 2015
the hotel is comfortable and clean.
big room, clean and location
Good services

Tang N.
May 16, 2015
A perfect choice for famllies with children
Playground, pool, spacious apartment
It's often my choice when travelling with family to Hanoi