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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
768 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (768)
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Nicholas B. Couples United States of America, August 3, 2013
Large room with nice view

View, large room, friendly staff
9.3
I was amazed at the size of the room and the great view. It had a kitchen, dinning table, bedroom and living room area. Two tv's and three AC units. The only downside was the noise from the traffic. I was a bit surprised I could hear it being so high up.
Lewis L. Couples Singapore, July 29, 2013
It's more an apartment than a hotel

Room size, high-floor, good breakfast selection
6.3
Consider this an executive apartment than a hotel. There is not much "personal touch" here: cost-saving methods can be seem everywhere: from small bathrooms, no provision of bottled shampoo / lotion / shower gel (rather in a all-in-one squeeze bottle attached onto the wall), no central air-conditioning in rooms, etc. There is a washing machine in the kitchen - you wash your own clothes with a low grade washing powder provided on a daily basis. Kitchen comes with utensils but there is no cooking equipment so you can only prepare salads. And for the price paid - not really worth it. Unless this is paid by your company or you really want to stay in this overpriced apartment, consider booking 2 double rooms in some 4/5 star hotels instead.
Sam M. Families with young children Australia, July 21, 2013
Great location, great size room

room size, location, affordability
9.7
We loved the location, very easy to access to major attractions. Great sized 2 bedroom apartment.
Courtney N. Groups United States of America, July 18, 2013
Pit stop while traveling through Veitnam

Comfy beds, Big bathroom
8.3
Nice Hotel to grab some sleep between the train and plane version of our journey. For sure I will stay when I go back very nice rooms and very nice staff.
Sam M. Families with young children Australia, July 16, 2013
Location, Apartment size, value

Value, location, size
9.7
Great family stay in large 2 bedroom apartment. Very nice to have the extra space for 2 young children. The hotel is in a very easy location with taxi's directly out the front. Great restaurants nearby as well as hotel having basic kids menu. Lovely park close as well - we took their scooters and they loved riding around. The hotel gym and swimming pool were also very nice and clean. We would definitely stay here again if traveling to Hanoi with kids again.
Jason T. Families with young children United States of America, July 14, 2013
Comfort and convenience

Location, pool and convenience
8.7
We had an excellent stay. Serviced apartments are the best for family travel. Kids get their own bedroom, great restaurant, nice pool with two kiddie pools and a fitness area. This hotel is located next to Hanoi Hilton prison and many of the sites of Hanoi. Very easy to walk to sites, even with kids and come back for a swim.
Philip S. Business travelers Australia, July 4, 2013
convenient and good for business

great location, good internet and gym
9
Enjoyable stay with good but no frills service. From business point of view excellent. Well equipped fitness centre, good location and large comfy rooms are great
Philip S. Business travelers Australia, July 3, 2013
comfortable, safe and convenient

good room, internet and fitness center
9
This was one of many repeat visits. Location is excellent Rooms are larged and well equipped. Washing machine is a bonus as is fast Internet and good fitness center. Staff polite and efficient.
Shaun Y. Business travelers Singapore, July 2, 2013
Returning guest, hassle free ...

Rooms are large, easily accommodates 4 adults, location is central
8
This is the 4th or 5th time I have stayed here and it's always my number one choice because its value for money and the rooms are decorated in a serviced apartment style which is more homely rather than luxurious & opulent. Nonetheless, the feel is very executive business and it's a favorite choice for professionals looking for a short or long term stay here in Hanoi.
Michael P. Business travelers United Kingdom, July 1, 2013
Central located apartments

privacy, nice rooms, good bar
7.7
I have stayed here several times and it is now feeling liek home in Hanoi. Well equipped apartmenst, good bar, nice food, good location

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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