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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.4

based on
942 reviews

634 reviews in English

Value for Money
8.5
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (942)
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Sze M. Couples Canada, November 23, 2014
nice hotel

comfortable and feel like at home
8
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Tay S. Business travelers Singapore, November 22, 2014
service apartment

small little shopping centre beside which houses some shops. small resturant and a supermarket. washing machine included in apartment
6
Place is clean and neat dont like the TV though too kind of small as compared to others. Airport to hotel cost around 400k vnd. Location not bad just quite noisy from traffic. Next to it now is a construction site which adds noise almost 24hours a day.you can walk from hotel to old quarter not too far where most tourist will go to. Breakfast is okay. Eat for 7 days.
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Tung F. Business travelers Singapore, November 22, 2014
nice apartment to stay in hanoi

staff performance, cleaniness and comfort
7.7
was nice, has good offer from restaurant for dinner and other meal
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Jessie L. Business travelers Singapore, November 20, 2014
Convienience hotel location

central
8.3
Comfortable and the Service staff was very helpful and patience
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Kate M. Solo travelers Hong Kong, November 9, 2014
Nice place

Good Service, nice place, convenience
9
With good front desk staff, we have a good time in Hanoi. They helped us to tackle all problems we faced.
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Patrik W. Solo travelers Sweden, November 2, 2014
Old businesshotel

The Restaurant
7
We got the feeling that this hotel lives on old merits. The cigaret smell was everywhere in our floor and the AC in the corridors is non existing.
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Guillaume F. Families with young children France, November 1, 2014
calm serviced apartment

room, breakfast, location
9.3
Nice stay in a serviced apartment centrally located
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Keigo S. Business travelers Japan, October 26, 2014
Big room, clean, good location

Big and clean room, good location, washing machine with detergent
8.7
Very comfortable stay with big and clean room, good location and washing machine with detergen.t
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Audie A. Business travelers Philippines, October 25, 2014
Hanoi best apartments

convenience and proximity to stores, shops and restaurants makes me feel just like home
8.3
great, i've always looked for Somerset apartments everytime i travel, this specific somerset is very well on its standard, great service and proximity to stores, restos, coffee shops - perfect place to do business meets. Most importantly, its nearness to my customers, just opposite side of street.
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Chun X. Families with older children China, October 4, 2014
Pleasant stay for big family

Comfortable, big room, value for money. Great swimming pool and breakfast
10
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