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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.4

based on 982 reviews

654 reviews in English

Value for Money
8.5
Location
8.6
Staff Performance
8.6
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (982)
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Ali A. Business travelers Saudi Arabia, December 22, 2014
very good

location
9.7
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Siraperada C. Groups Thailand, December 22, 2014
Spacious room, good breakfast, helpful staffs

Spacious room, good breakfast, helpful staffs
8.3
Very satisfied
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Lorraine P. Groups Singapore, December 21, 2014
Somerset Grand Hanoi

Location, Friendly Staff and helpful staff
8.3
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Jessica T. Families with older children Singapore, December 19, 2014
Good for travellers with kids.

Friendly staff. Well equipped kitchen. Comfortable beds.
9
Will be back again if visit Hanoi. Chose to stay with Somerset Ho Chi Minh City for my next trip.
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Kim L. Families with young children Singapore, December 19, 2014
Near the city but not too near.

Location, service, cleanliness
8.7
The apartments are well located, near the Old Quarters but not quite in the middle of it. It's a good choice if you prefer some quiet. It has a small mall/office tower on the back of it, with a supermarke, coffee shop and food. There are numerous food options within a 5 min radius. Service is excellent as per Somerset/Ascott standards, the staff all speak excellent English.
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Son L. Business travelers United States of America, December 18, 2014
Fantastic

Location. Comfort. Cleaniness
9.3
Pleasant & Well worth the money.
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Hyunkyoo J. Business travelers South Korea, December 17, 2014
good for rest

large and brightened room, delicious breakfast, kind reception
8.3
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Peck H. Business travelers Singapore, December 15, 2014
Good and valued hotel

Clean , new and god location
10
Valued for money
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Thuy T. Business travelers Vietnam, December 13, 2014
Wonderful Apartment

I really enjoyed my stay at the Somerset Grand Hanoi. The apartment location & rooms was great. There were plenty of coffee shops and restaurants to meet up with friends and to set-up business lunch
8
The apartment was very clean and the room was very comfortable. I was able to sleep peaceful since the rooms were sound proof and the beds were very comfortable. The sheets were very clean and smell fresh.
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Lee-Ann P. Families with older children Australia, December 12, 2014
Great hotel in hanoi

Location was good. Staff friendly. Good gym
9
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