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Excellent 8.4
Based on 1025 reviews

Recent customer comments

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based on 1025 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.6

Chin T.
March 11, 2015
Good Hotel a Little Old
Location if Great
The hotel is ok but clean, however there is concern of odour in bedroom. They need to ensure it has nice fresh room feel and smell to make the stay more pleasant

Chin T.
March 11, 2015
Good location
Value Value Value
Good location - Accessible to all important areas. Places of interest and food. I suggest this place for family and also business travelers.

Nam N.
March 03, 2015
Not bad for your bucks!
Location, location and location
It was a convenient location. It was also good for traveling with young children as they have kitchen, large fridge and a washing/drying machine (2-in-1). Yet, it was disappointed that the house keepers did not do a good job in terms of cleaning the air of the room. The first night we checked in the air had some smell and there were mosquitoes. They bit my 10-month-old son in the face like crazy when he slept in his room. I was really upset about this. I have reserved and paid in full for this room almost 1 month in advance. On the day of arrival, I did call for a airport pick up service as well.

Amanda S.
March 02, 2015
Comfortable and excellent location
Location, facilities and spacious
We were two families and we stayed in a 3 bedroom apartment. The location is excellent, the staff are helpful and the room was clean, bright and quite spacious. Highly recommended.

Anh N.
March 01, 2015
Good value for money
location, space and value for money

Saudi Arabia
February 28, 2015
good place good location
location ,staf
was good

Julian B.
New Zealand
February 25, 2015
my home away from home
price, size of room and friendly staff
always stay here when visiting hanoi, excellent sized rooms with full kitchen. Supermarket, travel agent and coffe shops on ground floor (great if its raining). wifi is good, close walk to the lake in the old quarter, Jaspers bar on the 4th floor great for rugby.

Nguyen V.
February 13, 2015
location, good food.
location, good food

Nguyen V.
February 13, 2015
Near central
good location, good food.
good location, good food.

Jessica T.
February 02, 2015
Good for travellers with kids.
Friendly staff. Well equipped kitchen. Comfortable beds.
Will be back again if visit Hanoi. Chose to stay with Somerset Ho Chi Minh City for my next trip.