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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.4

based on 990 reviews

658 reviews in English

Value for Money
8.5
Location
8.6
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (990)
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Audie A. Business travelers Philippines, October 25, 2014
Hanoi best apartments

convenience and proximity to stores, shops and restaurants makes me feel just like home
8.3
great, i've always looked for Somerset apartments everytime i travel, this specific somerset is very well on its standard, great service and proximity to stores, restos, coffee shops - perfect place to do business meets. Most importantly, its nearness to my customers, just opposite side of street.
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Chun X. Families with older children China, October 4, 2014
Pleasant stay for big family

Comfortable, big room, value for money. Great swimming pool and breakfast
10
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Vishnu S. Couples Australia, September 29, 2014
Sorry no time

Sorry no time
9
Sorry no time
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Troy C. Families with young children Australia, September 4, 2014
great place to start holiday

pool, size of rooms, cost
9.3
great would start holiday here again
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Ming-Feng L. Couples Taiwan, September 2, 2014
great experience

room service, room interior, location
9.3
although we encountered some delay during checking, but overall service and environment is so great.
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Jason L. Business travelers Singapore, August 31, 2014
Very spacious and value for money!

Large size, location and value for money
9.3
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Nga D. Groups Vietnam, August 14, 2014
Review the stay in somerset grand hanoi

Hotel condition, location, room comfort
6.7
The living room is nice, the kitchen is amazing, the bedrooms are quite small but comfortable. The first day, when i checked in, the security men were not so nice, but the second day, everything were nice! In my opinion, the security men are the face of the hotel at first, they should learn how to welcome people since they are the ones that customers meet quite often. Thanks!
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Handaja W. Families with older children Indonesia, August 3, 2014
Great choice for a family

Spacious room, prime location
9.7
It is actually an apartment, and with such price, it is definitely the first choice for a family.
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Pauline T. Groups Singapore, July 29, 2014
Great place with great service!

Size, location, service
9
Excellent! I will definitely come back here to stay!
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Elena H. Families with older children Singapore, July 27, 2014
Overall ok hotel

Brandname, near to convenience store and nice lobby
6
Overall ok experience. The room was musty smelling and fittings in the rooms was old and tired looking. But the furnishings were clean and modern.
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