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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185

Recent customer reviews

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Excellent

8.4

based on
942 reviews

634 reviews in English

Value for Money
8.5
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (942)
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Vijay K. Families with older children India, May 30, 2014
Accomodation was excellent and staff superb

Location, Accomodation, Very friendly staff
9.3
9.5/10. One of the top 5 hotels I have stayed in. Staff was so good
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Philip S. Business travelers Australia, May 30, 2014
very efficient, convenient location

quality, fitness centre, efficient for business
8.7
Comfortable as usual, staff friendly and give good advice, great location
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Robert G. Families with older children Philippines, May 29, 2014
Wonderful stay, excellent staff

Very helpful staff, central location, great value for money
9.7
Our stay was excellent, no problem at all. Staff was extremely helpful, check in and out was quick and painless. Location was very convenient especially for care service pick up and drop off. Rooms were big and comfortable. More than value for money!
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Kwak S. Business travelers South Korea, May 23, 2014
good for family or business colleagues

good location, kind staff, serviced residence
8.7
I always stay in Somerset Grand Hanoi whenever I come for business trip. within 5-10 minute drive to get to UN agencies, ministries, etc.
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Kristine M. Groups Philippines, May 19, 2014
Big rooms and comfortable stay

Big rooms, walking distance to city center, comfortable stay
10
The room was big enough to fit 6-8 people. We had a very comfortable stay. We could walk to the city sights.
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Israelita G. Families with older children Philippines, May 15, 2014
SUPERB! VERY NICE! AMAZING!

Located near sightseeing, very quiet, friendly people
9.7
3 Bedroom Executive is very very nice. You can cook, wash your laundry, iron your clothes, there are 6 Air condition and it makes your stay very comfortable. The staff were very honest, we went to Bangkok and Halong Bay ang we entrust our big baggages to them and nothing was indeed lost when we came back! VERY NICE! Recommended Hotel!! SUPERB!
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Akira S. Families with older children Japan, May 7, 2014
comfortable and convenient

good staffs、ふぁ
5
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Sunyoung L. Families with young children United States of America, May 3, 2014
Great place to stay with children

Kitchen and washmachin Large space Location
8.7
We got an executive one bed room equipped with wash,machine and kitchen appliances and it was perfect for us with a 19 mos of baby It also has a supermarket in the same building We could walk to hoan kiem lake in 15 mnts
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Julian B. Business travelers New Zealand, April 27, 2014
my home away from home

price, size of room and friendly staff
8.7
always stay here when visiting hanoi, excellent sized rooms with full kitchen. Supermarket, travel agent and coffe shops on ground floor (great if its raining). wifi is good, close walk to the lake in the old quarter, Jaspers bar on the 4th floor great for rugby.
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Qilin L. Business travelers Singapore, April 24, 2014
My Regular Hotel in Hanoi

Location, Price, Cleanliness
9.3
Apartments are very spacious and comfortable, and a steal at the price range. Only complaint was the on-going construction noise which starts at 9am. Other than that, the hotel was fantastic.
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