arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.4
Based on 1017 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1017 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Lee-Ann P.
Australia
December 13, 2014
Great hotel in hanoi
Location was good. Staff friendly. Good gym

Parshwanath A.
India
December 13, 2014
Very nice serviced apartment
Space in the apartment, cleanliness, location
My wife and I went to Hanoi with our parents for 2 nights (not consecutive), and we decided to take up a serviced apartment. Somerset was a very pleasant stay. The apartment was large with all the amenities in place. The staff were friendly and the location was also convenient. They have a Jaspas restaurant on the 4th floor, and we had 2 breakfasts and 1 lunch there. The food was pretty good. I didn't get a chance to use their gym or the pool (it was too cold in December), but seemed nice. Overall, it is a great place if you are a large family or a big group.

Tung C.
Singapore
December 12, 2014
nice apartment to stay in hanoi
staff performance, cleaniness and comfort
was nice, has good offer from restaurant for dinner and other meal

Alice T.
Malaysia
December 11, 2014
Good location, friendly staffs and superb service
Clean, good location, friendly staffs
Really pleasant. The hotel location is great. We can find reasonably good local food. The hotel staffs are really friendly. The rooms are clean and comfortable. If possible get higher floor as to avoid the traffic noise. Overall is a very pleasant stay and worth to go back again.

Vonny F.
Singapore
December 08, 2014
Excellent hotel
Good quality room, clean and excellent staffs

Ngan N.
Vietnam
December 04, 2014
Huge apartment, perfect for family stay
Extremely spacious, quiet, great location
Very happy about our stay, it's an apartment but can be rented as hotels. Our apartment was large enough for 4-5 people, we got amazing view over the whole city. If you travel with your family members, this is highly recommended rather than "family room" in other hotels.

man C.
Hong Kong
December 01, 2014
very big room 78m2
room big like a family house, awesome

Jessie Y.
Singapore
November 26, 2014
Convienience hotel location
central
Comfortable and the Service staff was very helpful and patience

Sze L.
Canada
November 24, 2014
nice hotel
comfortable and feel like at home

tay S.
Singapore
November 23, 2014
service apartment
small little shopping centre beside which houses some shops. small resturant and a supermarket. washing machine included in apartment
Place is clean and neat dont like the TV though too kind of small as compared to others. Airport to hotel cost around 400k vnd. Location not bad just quite noisy from traffic. Next to it now is a construction site which adds noise almost 24hours a day.you can walk from hotel to old quarter not too far where most tourist will go to. Breakfast is okay. Eat for 7 days.