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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
712 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (712)
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Siu M. Families with young children Singapore, December 29, 2012
Good location at a reasonable price

Clean spacious rooms and convenient facilities
7.3
Very comfortable stay with excellent facilities and clean spacious rooms. Supermarket in hotel is very convenient.
Travel tip: No need to travel very far to get basic necessities as there is a supermarket in the building. Apartments have all the necessities like kitchen and washing machine so everything is catered for.
Tevina L. Couples Malaysia, December 28, 2012
Clean and good service

Smaller group of 20
5.3
First of all: all the junks in Halong Bay are no longer brown but painted white. They kinda look pretty run from the outside. So, do lower your expectation if you thought you will see a classic junk. This cruise fits only 20 people and hence a little more private and nice but there is absolutely nothing to do after 545 pm. We did nothing after that and all we did was watched Top Gear in Vietnam. It was a mad rush from Sung Sot to either kayaking or beach once we arrived. If you think you can spend more time in Sung Sot (the beautiful caves in Halong), forget that. We only get to walk passed... literally... I suggest you hire a private boat and have the luxury of time. Food : SO minimal and served slowly... I guess the waiting time makes you full. The next day: just wasting time, we learned how to roll spring rolls and that's it. That aside, the cruise is clean and nice. But i think there are some cruise that has disco (if you are up for that.) With the lack of activities and rush, this is not really worth the money unless you want a quiet time in the cruise.
Eva K. Families with older children Austria, December 26, 2012
Very comfortable and family friendly

spacy apartment, great service,
7.7
We were very happy with our stay. The apartment was clean and spacy and had everything we needed. The breakfeast had a good selection and the restaurant was excellent also for lunch and dinner. The children enjoyed playing ping pong and pool. And there was a little supermarket with a fantastic selection in the attached little shopping centre. We were only disapointed that the pool was not heated and therefore not useable.
Priscilla N. Families with young children Malaysia, December 26, 2012
Lovely hotel with good service

Spacious
7.7
The hotel is clean and spacious. The washing machine is a plus if you are travelling for a few days. The breakfast was good as well. It would have been better if there was a television in the other room as well. We went looking for supermarket around the area, and found out there was actually a supermarket in the hotel.
Shlomi E. Business travelers Israel, December 25, 2012
Lovely hotel feels like home.

Big rooms & good Restaurant
9.3
its my second time stay at this hotel and the room is still lovely as before... really feels like home! for business travelers its super recommend.
Tanty N. Families with young children Singapore, December 25, 2012
Great room, great location, great stay!

Lovely furnished room in a great location
9
The 2-bedroom apartment is beautifully furnished and well-equipped. The furniture and electrical appliances are well maintained. The hotel is located in the fringes of the Old Quarters and the business district meaning that these places are easily accessible but yet distant enough from the hustle and bustle. The adjorning building has a supermarket, cafes, spa and hair salon, etc, so you can get anything you need conveniently.
Siew L. Families with older children Singapore, December 24, 2012
Good alternative to hotel for familiee

Apartment style
9.3
My family of 4 spent 3 nights in a 2 bedroom apartment. The apartment was tastefully furnished. Comfortable living room equipped with large TV with many channel selections, nice firm beds, and a washing machine cum dryer which we made good use of! Breakfast was lavish, many selections and good quality. Incidentally, the best pho we had was at Jaspar - the in-house restaurant - and not at the specialty pho restaurant in town! It is a little further away from the Old Quarter, but definitely walking distance still.
Restaurant Tip: Do try La Badiane restaurant - 5 minutes walk from the apartment.
Yong C. Business travelers Singapore, December 23, 2012
Comfortable, convenient

great facilities, nice food, clean & well equip room
7.3
Pleasant stay. Location is convenient. The room is well equip. Helpful and friendly staff
Shirley J. Groups Singapore, December 23, 2012
Excellent hotel that felt at home

Staff were wonderful
10
Building is own by Capitaland which is from Singapore. All the electrical plug are of Singapore standard which makes it easy for travellers from Singapore. Staff were very friendly and helpful. Felt at home immediately upon entering the hotel.
Shlomi E. Business travelers Israel, December 22, 2012
great location and big rooms

Room & Restaurant
9.3
ok the first impression was the room - really feels like home, not to fancy but very comfortable. for the ones which is not crazy about the local food there is a big kitchen and you can shop at the supermarket downstairs for your favorite food. besides there is a gym and pool... and the super bonus is the lovely restaurant inside the hotel. highly recommend for business travelers!
Restaurant Tip: The food at the restaurant at the 4th floor is lovely.

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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