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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
653 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (653)
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David A. Business travelers Australia, August 14, 2012
Big newly renovated rooms

Big apartment-sized rooms. Very quiet
8.7
i have stayed at somerset grand hanoi (the locals call it "hanoi towers") on a number of occasions over the last 5 years. it has recently been renovated, and the rooms are very nice indeed. because each room is an apartment, you never hear any noise from neighbours. the hotel is well situated, and it has a good small supermarket in the basement. it also has an excellent gym and pool.
Da J. Families with older children South Korea, August 14, 2012
Nice apartment with swimming pool

Swimming pool
9.7
Instayed 3nights with my parents. We stayed 2bed rooms and 2bathroom flat. The flat was really nice and clean, it has all stuff that you need to live. Washing machine and dryer worked really well, very useful after swimming pool fun. Swimming pool was quite empty so only my family used it. The view from the room was so great. Right next the hotel, there's a shopping mall which has a big mart and coffee shop. A bit far to walk to the northern part of lake, but always can use taxi.
Hotel Feature Tip: Swimming pool is so good!
Jessica T. Families with older children Australia, August 11, 2012
Huge hotel with lovely apartments

Great location, great restaurant and the hotel has everything you need
10
I enjoyed our stay at the Somerset. The staff were very friendly and helpful. The apartment had everything we needed. The restaurant was a great place to eat and had a variety of food to choose from and different specials every night. The hotel was located close to sightseeing spots.
Kenneth H. Business travelers Denmark, August 11, 2012
Nice apartment hotel

great location
6.7
Nice apartment hotel with a great location in the centre of Hanoi.
Yong C. Business travelers Singapore, August 11, 2012
Convenient location, good for long stay

Convenient, clean hotel with amenities
7
Stayed together with colleagues, its good as we have companion yet privacy with separate rooms. Location is near town.
Sam M. Families with young children Australia, July 31, 2012
Great spot, close to the shops

Massive rooms, very comfortable, good pools
9.3
We really enjoyed our stay. The room was massive, perfect for families and reasonably priced. The beds were comfortable,( not easily found in Vietnam), and most importantly had a washer and dryer, which is handy on a long holiday. The pools were good, and the breakfast was very good. The staff were very helpful at the front desk, and polite. It is only a couple of blocks from the shopping district and the hoan Kiem lake, so walking was good. Good to know that they are world wide
Melanie B. Couples Australia, July 30, 2012
Pleasant and comfortable

Room size, room service and nice staff
7.7
Kenneth F. Couples Australia, July 28, 2012
Great serviced apartments, good location,

staff very helpfull,good location,great pool
9.7
Stayed 4 nights,front desk staff were very helpful, good location with restaurants nearby.The quality and price of the food in the hotel was also very good.
Yvette C. Families with young children United Kingdom, July 27, 2012
Great location and facilities

Washing facilities, spa and service on the front desk.
8
Great location, great to have a pool and gym on site. Clean and good sized rooms. Supermarket downstairs was an added bonus and the inclusion of breakfast is an excellent start to the day.Be aware that transport to the airport needs to be ample as traffic can be bad- we only just made our flight that morning.
Shopping Tip: Craft link near the temple of literature is a fair trade organisation. Great clothes, bags, accessories and the second shop has household goods- plates, bowls etc.
Melanie B. Couples Australia, July 27, 2012
Comfortable stay with helpful staff

Size of room, clean, good staff
7.7
I have stayed at a few Somersets in various countries and they all seem to be of very good quality. The staff are friendly and helpful. The room service was fast and tasty. The rooms nice and large. A good place to stay.

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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