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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
703 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (703)
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Lok S. Business travelers Hong Kong, November 8, 2012
Huge rooms and excellent location

size of the room
7.3
Big room, location excellent but service and hotel restaurant is just fair! Overall good value!
Mieko H. Groups Japan, November 7, 2012
Location was nice

Ok
5
5star hotel ...I saw in agoda but they don't have hair dryer
Yunhe Q. Business travelers China, November 7, 2012
it is ok but a little disappoit

Location
8
nice and clean hotel after refurbish, staff are friendly and helpfull. room aircond and shower hot water is the best point that i like very much. breakfast is not that good,
Anthony B. Couples Australia, November 5, 2012
Great accommodation, spacious and clean

Large apartment in a good location
8.7
Good amenities, friendly and efficient service, would definitely stay here again.
Takahashi T. Solo travelers Japan, November 4, 2012
Room and Service Quality

Nice Location
6
i have been a frequent staying guest over the last two years. it is my regret to notice some changes at somerset grand hanoi. entrance area is now smaller than before and tight room layout for room renovation. i also notice bath room supplies are different now. i do not comfortable with body and hair purpose shampoo. i brought mine last time. temporary located restaurant is not well constructed. floor material looks cheap and does not clean. some restaurant staff are not friendly, women manager look person and a young woman. restaurant breakfast menu is basicaly unchanged over the last two years. now higher room price offered, i would like to see more changes of service for the better.
Phuc N. Business travelers Vietnam, November 4, 2012
Great location but old room

Great location
6
The location is just great, walking distance to Old Quarter area. Only the facilities are old. Bathroom has only tub and it's kind of dangerous to climb in and out.
Alexandra S. Families with older children Australia, November 1, 2012
Great room, very good location

Size of 2 bedroom apartment
9
Restaurant was being renovated, but the substitute breakfast room was satisfactory
Sightseeing/Attractions Tip: Must check out the Water Puppet Theatre
Daniel E. Business travelers Spain, October 26, 2012
Idela for a long stay

Tooms are big so is the pool and gym
6.3
It's not really a hotel but a block of serviced apppartments. You'll feel as confortable as in a hotel though, or even more as the rooms are much bigger. You can feel that's not a hotel in some of the services but it's mich more confortable tha a hotel in someother. Room service is acceptable not being a real hotel. The hotel facilities are amazing, ther's even a tennis court. The lcoations is good for business and tourisim.
David G. Couples Australia, October 24, 2012
Magnificent rooms and facilities

Great rooms, central location
9.7
Spacious quality rooms located walking distance from train station, shops and lake district. Excellent facilities and staff were unbelievably helpful.
Sightseeing/Attractions Tip: Food on Foot Tour - ask for
Kenneth H. Business travelers Denmark, October 23, 2012
Nice apartment hotel with a great location

Location
6.7
Nice apartment hotel with a great location

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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