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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
679 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (679)
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Kenneth H. Business travelers Denmark, August 11, 2012
Nice apartment hotel

great location
6.7
Nice apartment hotel with a great location in the centre of Hanoi.
Yong C. Business travelers Singapore, August 11, 2012
Convenient location, good for long stay

Convenient, clean hotel with amenities
7
Stayed together with colleagues, its good as we have companion yet privacy with separate rooms. Location is near town.
Sam M. Families with young children Australia, July 31, 2012
Great spot, close to the shops

Massive rooms, very comfortable, good pools
9.3
We really enjoyed our stay. The room was massive, perfect for families and reasonably priced. The beds were comfortable,( not easily found in Vietnam), and most importantly had a washer and dryer, which is handy on a long holiday. The pools were good, and the breakfast was very good. The staff were very helpful at the front desk, and polite. It is only a couple of blocks from the shopping district and the hoan Kiem lake, so walking was good. Good to know that they are world wide
Melanie B. Couples Australia, July 30, 2012
Pleasant and comfortable

Room size, room service and nice staff
7.7
Kenneth F. Couples Australia, July 28, 2012
Great serviced apartments, good location,

staff very helpfull,good location,great pool
9.7
Stayed 4 nights,front desk staff were very helpful, good location with restaurants nearby.The quality and price of the food in the hotel was also very good.
Yvette C. Families with young children United Kingdom, July 27, 2012
Great location and facilities

Washing facilities, spa and service on the front desk.
8
Great location, great to have a pool and gym on site. Clean and good sized rooms. Supermarket downstairs was an added bonus and the inclusion of breakfast is an excellent start to the day.Be aware that transport to the airport needs to be ample as traffic can be bad- we only just made our flight that morning.
Shopping Tip: Craft link near the temple of literature is a fair trade organisation. Great clothes, bags, accessories and the second shop has household goods- plates, bowls etc.
Melanie B. Couples Australia, July 27, 2012
Comfortable stay with helpful staff

Size of room, clean, good staff
7.7
I have stayed at a few Somersets in various countries and they all seem to be of very good quality. The staff are friendly and helpful. The room service was fast and tasty. The rooms nice and large. A good place to stay.
Robert H. Couples Australia, July 23, 2012
in a word... fantastic

quality premises, great location, all facilities
9.3
again; in a word... fantastic great quality 2 bedroom suite. modern facilities and fittings full kitchen and facilities. on site supermarket. on site gym & large pool. 24 hour reception and security. quite location.
Hotel Feature Tip: complete accommodation option... all facilities are on site or attached. 5**** quality.
Jane B. Solo travelers New Zealand, July 18, 2012
Serviced apartments in an excellent location

Great having laundry and cooking facilities
8
Have stayed here before and recommend it. Spacious well appointed apartments. Good food in the hotel restuarant and a nice pool area.
Belinda T. Families with young children Australia, July 14, 2012
great rooms, great location

central location, buffet brekky great....pool, playground great for kids..
8
enjoyable easy carefree stay .. rooms very large, self contained, and clean. staff friendly and great english... buffet brekky yummy and wide variety location was perfect.. right next to hanoi prison museum and easily recognizable to the taxi drivers (no english) would def stay here again.
Sightseeing/Attractions Tip: hanoi prison museum next door (hanoi hilton)

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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