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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 786 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (786)
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Supakdee S. Families with young children Thailand, April 11, 2015
Decent hotel with acceptable price

suite, in room studio, check in/out efficiency
7.3
It was OK. Check in/out service is very efficient. The dining room service during breakfast is quite slow.
Ryan J. Families with older children Australia, April 9, 2015
Relaxing Residence

the sauna, the spacious rooms, welcome pack for our infant
8.7
We enjoyed out stay here immensely. The rooms are large and comfortable and the breakfast is adequate. Many attractions and restaurants close by and taxis are always waiting out the front.
Jennifer J. Families with young children Canada, April 7, 2015
Easy place from which to explore the city

1. Location 2. Restaurant and amenities 3. Space for a family to relax
9.7
Perfect week! We used to live in Hanoi so we picked the Somerset based on its location and amenities. We were not disappointed and would recommend booking an apartment for families visiting Hanoi.
Viviana C. Solo travelers United States of America, April 7, 2015
about 15 min walk to old quarter

service. cleanliness. location
10
Karim C. Groups Lebanon, April 6, 2015
Perfect place

Staff location and room quality
9.7
Great
Leos G. Families with young children Czech Republic, April 6, 2015
Good choice to explore Hanoi

Room size, location
8.3
We stayed 3 nights and found it well choice for us. The Residence itself is well maintained. Rooms are big, clean. Breakfast is ok, all of us found their part. We found the stay much better than in HCHM Grand Somerset. If come again will choose the same.
Narendra K. Groups India, March 29, 2015
A place to stay

Location is nice and very accessible.
8.3
Comfortable and accessible to places.
Lee Y. Groups Singapore, March 22, 2015
Somerset Grand Hanoi

The apartment, facilities & location.
8.7
The room was great and the front desk services were good. However the breakfast provided were average and the staff altitude could have been better.
Viet T. Solo travelers Vietnam, March 16, 2015
Great value best choice in town

Large room, competitive price and awesome staff
9.7
I always stay here when im in town. I love to feel like home as sometset brings me
Tamara M. Business travelers Australia, March 14, 2015
Everything you need

Amenties, friendly staff and good breakfast.
8.3
I would highly recommend this hotel for business travellers that like the comfort of hotel services but like to feel like they are home. Cleaning staff in particular do a great job, mine even took the washing out of the machine once done and hung out for me. The breakfast was also really good and wifi was excellent.

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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