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Excellent 8.4
Based on 1047 reviews

Recent customer comments

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based on 1047 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Elizabeth G.
August 29, 2013
A perfect way to ease into the hustle of Hanoi.
Great apartment. Fantastic location, service & security.
Relaxing & enjoyable 4 night stay. Having the supermarket on the ground floor made for such an easy transition to the fast paced Hanoi city, especially after our long flight with 3 very small children. Reception were helpful & very attentive. Housekeeping were impeccable. Baby sitter service was excellent so we were able to venture out and enjoy Hanoi of an evening. Swimming pools were great for the kids but don't expect a resort style swimming pool as this is the city and its absolutely all you need! The kids play ground was a total hit!

Hong Kong
August 28, 2013
A nice hotel with big rooms. Very good location
Location and sizw
Nice and comfortable! Near city centre and good restaurants. Big size living room and bed rooms! But there are some ants and small insects though it is clean. Good for family and group travel with reasonable price

Kin I.
Hong Kong
August 22, 2013
Great, excellent, good for group
Great, excellent, good for group

sunthorn S.
August 21, 2013
Great room, good location
Room, location, wifi
We stayed in a 2 bedroom suites for 4 people, it was very spacious. Very big living room. I think even 6 people can sleep in this room very comfortably. Location is unbeatable. 10 minutes walk to the lake and Old Quarter. Quiet and calm at night. Supermarket, restaurant, and a coffee store right behind the building. Services from the staff was exceptional. I highly recommend this serviced apartment for your stay in Hanoi. No difference than a 4 star hotel.

Suwardi B.
August 20, 2013
Im really delighted with my stay
Large room,friendly staff,centrally located
Its really a nice serviced apartment. The internet connection is fast. Room is large too. Its clean as well and not forgetiing the friendly staff there

Ralph C.
August 18, 2013
Efficient and Comfortable
Room size, facilities, efficiency
Enjoyable and efficient. Good atmosphere. Handy to shops and business centre.

Tony T.
August 16, 2013
Large room,friendly staff and clean room
friendly staff, spacious room, great location
My stay was amazing,, the receptionist was helpfull and friendly, the room is spacious with kitchen and washing machine. Somerset need to upgrade the breakfast buffet food quality.

Nicholas B.
United States
August 13, 2013
Large room with nice view
View, large room, friendly staff
I was amazed at the size of the room and the great view. It had a kitchen, dinning table, bedroom and living room area. Two tv's and three AC units. The only downside was the noise from the traffic. I was a bit surprised I could hear it being so high up.

Kevin B.
August 09, 2013
Travelling with a baby made as easy as possible
Clean, spacious, safe pools, breakfast ,
It was an enjoyable oasis when in a busy city like Hanoi, you can return to your room and know that you can recharge your batteries in a safe and secure environment for you and your family; If you wish to stay in house for a day you can with the high quality menu at prices that are reasonable and the entertainment facilities are enough to keep all family members from getting bored too quickly.

Sam M.
July 22, 2013
Great location, great size room
room size, location, affordability
We loved the location, very easy to access to major attractions. Great sized 2 bedroom apartment.