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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
754 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (754)
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Chris M. Couples United Kingdom, August 29, 2012
Great for family

Hotel in general
7.3
We were upgraded for free to a 2 bed apartment. The bedrooms and living area were lovely. The bathrooms were a little tired and dated. The Swimingpool was ok, but was going through improvements. I think this would be perfect for a family.
Claus B. Families with older children Austria, August 18, 2012
serviced apartment, great location

spacious, central
7
walking distance to many tourist attractions clean
Myunghwan K. Couples South Korea, August 16, 2012
nice

selling points
6
it was good for this hotel itself, but outside of this facility is very bad few people know this city.
Myunghwan K. Business travelers South Korea, August 15, 2012
Lovely hotel

cozy and neat
9
It was safe trip with this hotel but the information near this hotel is toally bad
Shopping Tip: 1st floor
David A. Business travelers Australia, August 14, 2012
Big newly renovated rooms

Big apartment-sized rooms. Very quiet
8.7
i have stayed at somerset grand hanoi (the locals call it "hanoi towers") on a number of occasions over the last 5 years. it has recently been renovated, and the rooms are very nice indeed. because each room is an apartment, you never hear any noise from neighbours. the hotel is well situated, and it has a good small supermarket in the basement. it also has an excellent gym and pool.
Da J. Families with older children South Korea, August 14, 2012
Nice apartment with swimming pool

Swimming pool
9.7
Instayed 3nights with my parents. We stayed 2bed rooms and 2bathroom flat. The flat was really nice and clean, it has all stuff that you need to live. Washing machine and dryer worked really well, very useful after swimming pool fun. Swimming pool was quite empty so only my family used it. The view from the room was so great. Right next the hotel, there's a shopping mall which has a big mart and coffee shop. A bit far to walk to the northern part of lake, but always can use taxi.
Hotel Feature Tip: Swimming pool is so good!
Jessica T. Families with older children Australia, August 11, 2012
Huge hotel with lovely apartments

Great location, great restaurant and the hotel has everything you need
10
I enjoyed our stay at the Somerset. The staff were very friendly and helpful. The apartment had everything we needed. The restaurant was a great place to eat and had a variety of food to choose from and different specials every night. The hotel was located close to sightseeing spots.
Kenneth H. Business travelers Denmark, August 11, 2012
Nice apartment hotel

great location
6.7
Nice apartment hotel with a great location in the centre of Hanoi.
Yong C. Business travelers Singapore, August 11, 2012
Convenient location, good for long stay

Convenient, clean hotel with amenities
7
Stayed together with colleagues, its good as we have companion yet privacy with separate rooms. Location is near town.
Sam M. Families with young children Australia, July 31, 2012
Great spot, close to the shops

Massive rooms, very comfortable, good pools
9.3
We really enjoyed our stay. The room was massive, perfect for families and reasonably priced. The beds were comfortable,( not easily found in Vietnam), and most importantly had a washer and dryer, which is handy on a long holiday. The pools were good, and the breakfast was very good. The staff were very helpful at the front desk, and polite. It is only a couple of blocks from the shopping district and the hoan Kiem lake, so walking was good. Good to know that they are world wide

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