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Excellent 8.4
Based on 1013 reviews

Recent customer comments

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based on 1013 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

8 Salin T.
June 18, 2013
Comfortable, Clean, Nice Design
Comfortable, Clean, Fast Internet
I had a good time with my family. The rooms were clean, spacious and the beds were comfortable.

8.3 Shinichiro N.
June 16, 2013
Nice Location,good service
Good location
I will back sonn.

9.3 Hongmala D.
June 01, 2013
Great location, spacious rooms, friendly staff
Location, rooms, cleanliness.

5.7 Michael P.
United Kingdom
May 27, 2013
Disappointing this time
Location, room ssize and facilities
I have stayed here several times before and recommended it to colleagues and friends. It is normally very good. It isn't the most luxurious but I like the apartment set up and happily swap that for services I don't use. The problem was that this time, whilst working at the table, I was bitten over 30 times by some form of flea/insect infestation contained in teh carpet. I reported this to the management who said that would get it sorted out. This is the first time I haev had this but it was most unpleasant and the bites were still painful 5 days later. These are services apartments not a hotel and the facilities have been being updated . Overall will still try again but my last stay was unpleasant.

7 Le D.
May 20, 2013
Right in Center of Hanoi, in the shopping area.
Right in Center of Hanoi and the room size is good and convenience, clos to the shopping area

7.3 Le D.
May 20, 2013
Hotel is centre.Room size is quite good and spaces
Right in Center of Hanoi and the room size is good and convenience

8.7 Denise C.
May 04, 2013
Value for money
Good location, attentive staff, clean rooms

8.7 Denise C.
May 04, 2013
Value for money
Location, cleanliness, attentive staff

7.7 KWAK S.
South Korea
May 02, 2013
nice hotel for family or long-term stay
big size room, location, super market on the first floor.
Stayed 5 nights, and good to stay with my colleague. Supermarket and cafe is on the first floor, and kitchen is in a room. The hotel is not close to Hoan Kiem Lake but not far (10 minutes on foot).

9.3 Wai S.
Hong Kong
May 02, 2013
Staff are very friendly and helpful.