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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
643 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (643)
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Alex A. Business travelers Singapore, February 28, 2012
So-so only

Newly renovated
6.7
Clean & new. Limited toiletries. They only give out shampoo, bath gel & lotion, and upon arrival only. No refills! No hair dryer. Staff are not as helpful or friendly as the ones in the other hotels I have stayed in in Vietnam. Limited eateries around but has a supermarket on the ground floor.
Lynn N. Groups Australia, February 25, 2012
Nice hotel, good location, spacious room

Clean, Good friendly staff.
8.3
We stayed 2 nights with this residence apartments. Friendly courtesy staff, central location. Will definitely stay again.
Leonard T. Business travelers Singapore, February 25, 2012
Great Hotel

apartment type
7.7
Very good stay, except the food variety is quite fixed.
John M. Business travelers Australia, February 24, 2012
Perfect for business.

Good kitchen, big rooms, quite modern.
8
If you are in Hanoi for a few days/weeks this is very good. Supermarket on ground floor, not bad. Jaspars bar on 4th floor good expat bar with very good food and service.
John M. Business travelers Australia, February 17, 2012
Great facilities and very well presented room.

Brilliant working facilities in the room. Well equiped with very good bathroom.
8
Location good. Doorman a great help with taxis and getting to locations around town. Front desk staff not very friendly though, that was the only negative.
Tu H. Business travelers Vietnam, February 16, 2012
Good for business traveler and family

Perfect room for work, good internet, nice food and drinks
7.3
i have found this hotel a great place to stay if you want to spend time working in your room. it has good internet connection, a big round glass table, nice lightening and enough space for other people to join you as discussion. you can always order some good pasta, pizza or even some beers from jaspas at a reasonable price. besides, dvd players, full equipement for kitchen also make it possible to accomodate a family.
Kenneth H. Business travelers Denmark, February 8, 2012
nice location

Location
5.7
Very good business hotel with a great Location in the middle is hanoi
Larry L. Groups United States of America, February 5, 2012
Great location with lots of space

location, rooms that are suites
7.3
this hotel is within walking distance of the old quarter and near restaurants. the rooms are clean and very spacious. we had 4 people and we stayed in the two bedroom. they provided everything you need in the kitchen including a microwave. the tv is good quality and they also have a dvd player. breakfast came with the room and it was a nice buffet of a mix of western and asian food. the pool is very nice as well and they also have tennis courts. the staff was not very helpful as far as asking them for advice of places to go or directions. it is a bargain for the cost and all that you get.
Restaurant Tip: Joma Cafe is great for breakfast and Green Tangerine is a wonderful place for dinner.
Cheung C. Families with older children Hong Kong, January 28, 2012
Nice apartment residence hotel

near shopping centre and Han Kiem district
6.3
it's a nice residence hotel with full equipment kitchen. the district is good near shopping centre, just by walk within 15 minutes can reached the old city district. but the bathroom is very poor, the water heater are use the electric heater for bathing. we had to wait more than 30 minutes for bathing of each one. very poor for the bathroom water heater.
Shen Y. Families with young children China, January 20, 2012
Very good location

the suite has two bedrooms,kitchen and two washrooms
7
The hotel locates in the center of Hanoi. And it is not far from the old city. Although the old city is not worth visiting. The suite has plenty space for children to play.

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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