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2015
Excellent 8.4
Based on 1013 reviews

Recent customer comments

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Excellent



based on 1013 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

8.7 Artem R.
Russia
January 16, 2016
Renovation needed strongly
Big, obsolete, well located

8.3 Gabrielle N.
New Zealand
January 12, 2016
The location takes it all
Location, location, location
This used to be THE place to stay in Hanoi but now it has gotten rather old and tired. They never turn on air cond in the hallway which is quite harsh in the heat of the city. The food is only so so but the location is just too good to pass.

7 Mei A.
Malaysia
January 11, 2016
Spacious apartment
Size, room layout and cleanliness
We stay 2 nights in this hotel. Overall, not too bad but think it is slightly far from lake side and other attraction, especially when we travelled with elderly. Front desk staff are relatively friendly and helpful, meeting good customer services standard.

8.7 PHAM B.
Vietnam
January 10, 2016
A decent hotel in the center of Hanoi
Location, service and internet speed
We stayed in this serviced apartment for 3 nights. The location is great, as it is quite near to the Hoan Kiem lake. The staff friendliness and service are excellent. The hotel is a little old, though, and hence it's not a five star to me.

10 Cheryl T.
Singapore
January 06, 2016
Great place to stay
Location, breakfast, room size
Great place to stay! Room was value for money :)

10 Louise G.
Australia
January 06, 2016
Travelling with 3 teenagers
Cleanliness location staff
Very pleasant staff could not do enough for us even went to chemist for sick child medication

8 priscilla C.
Singapore
January 05, 2016
Good service apartment
Big rooms

9.7 Stephen L.
United States
January 04, 2016
Enjoyable stay during the entire period
Location.. Warm hostibilies, good service
In general everything was satisfactory , except they put us on the fifth floor which was right next to the tennis court, quite noisy, need to improve guest room cleaning.

9 Stephen L.
United States
January 03, 2016
Enjoyed my stay
Bedding,staff performance (front desk,house-keeping and restaurant) is outstanding,very polite but sometime they seems like not quite understand what is your request

8 Lee H.
Singapore
December 29, 2015
Good location,clean and cheap
The hotel have good location and the room is clean and nice
Very comfortable