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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 806 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (806)
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Chin P. Groups Malaysia, February 2, 2015
The Brand Name Somerset

Full Service Hotel
6.7
Nice location and good branding. Meets your expectations
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Chin P. Groups Malaysia, January 31, 2015
Noisy Location

Convenience Store Attached
6.7
The hotel has a convenience store attached and well stocked. But there was a night they did drilling early in the morning and can disrupt your sleep
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Nguyen T. Families with older children Vietnam, January 31, 2015
Near central

good location, good food.
7.7
good location, good food.
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Chin P. Groups Malaysia, January 30, 2015
Good Hotel a Little Old

Location if Great
6.7
The hotel is ok but clean, however there is concern of odour in bedroom. They need to ensure it has nice fresh room feel and smell to make the stay more pleasant
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Anh N. Business travelers Australia, January 29, 2015
Good value for money

Location. Room Comfort. Value for Money
9
Excellent
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Chia-Hsiang K. Couples Taiwan, January 23, 2015
Excellent Location

Location, decent size of roomsv and great staffs
8.7
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Chia-Hsiang K. Business travelers Taiwan, January 22, 2015
Excellent Location

Location, decent size of roomsv and great staffs
8.7
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Chia-Hsiang K. Business travelers Taiwan, January 18, 2015
Excellent Location

Location, decent size of roomsvand great staffs
9
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Joonghae J. Groups South Korea, January 13, 2015
good location, room and price.

good location, room and price for group.
8
good room, good price. clean.
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Suparerk B. Families with older children Thailand, January 11, 2015
Good quality hotel with convenience.

Nice Views, Good Rooms, Location
9.3
Staid in the 2 bedroom suite. Rooms are good sized, kitchen had all the dishes, cutlery, silverware available for use....very clean and very comfortable with beautiful view of the city of Hanoi. Good location and plenty of good restaurants just a few black radius of hotel. Underneath hotel is also a small supermarket so its great if you wanted to buy bread and fruits and drinks etc to bring back up to your suite. Just one small thought is that I think the staff can smile a little more or cheer up. I staid in 2 other smaller boutiques hotels in Hanoi prior to Somerset. The smaller hotel staff (and i mean everyone from bell hop to front desk to doorman) were so genuinely happy in their job, full of smiles and friendly!! So once we checked into the Somerset this difference was very apparent. So that is probably the only thing that would have made this hotel experience better.
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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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