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Excellent 8.4
Based on 1029 reviews

Recent customer comments

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based on 1029 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.6

linda T.
October 21, 2015
Clean and big
size, location, price
please include a hairdryer in the bathroom

Barbara W.
United States
October 20, 2015
Very good we will stay at Somerset again
Clean and comfortable , good cable,location
It was awesome we really enjoyed our stay!

Alan S.
October 19, 2015
Wonderful Stay !
Location, Price and The Service
It was really enjoyable! We loved that there were always taxis on stand by. And when we got cheated by a taxi driver who charged us way above average for a taxi ride even though he used a meter, the hotel staff came to our help and negotiated with the driver for a more reasonable price.

Patricia E.
October 18, 2015
Recommend Somerset grand hanoi
Staff Staff Staff
We could not of been happier with this hotel and as I have said the staff there English was so good,it was so pleasant to stay there,they were only to willing to help us in every way.We can't speak highly enough about them.The manager set a very high standed to his staff,would recommend this property to any one,and if back in Vietam we would certainly stay there.

Swee L.
October 17, 2015
Centrally located with much goodness
It would have to be its central location, its pleasant and friendly, helpful staff and its well-equipped gym
It was an enjoyable stay with no major issues at all. All staff were helpful with a very good attitude.

Cam T.
October 16, 2015
Very good
Very good

Shahminan A.
Brunei Darussalam
October 12, 2015
Good Location
Location, Comfortable and Clean
Nice Hotel

Marine S.
October 09, 2015
Super convenient hôtel, spécial care for baby
Spacious rooms, all equipped flat, special items for our baby
We have been impressed by the residence, very well managed with kind and efficient staff. The appartment was big, clean, fully equipped kitchen. We even had a baby bathtub, baby toiletry items, a feeding bottle, etc. Breakfast is good, room service also. Thank you!

hatem A.
October 09, 2015
hood hotel especially the apartment
hotels rooms , staff performance, food,

Caroline W.
October 05, 2015
Convenient for families
Convenient location near old quarter, swimming pool, shops and restaurant on site
Always convenient to stay in an apartment in a city when you travel with young children. We stayed here already several times and will come back.