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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
754 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (754)
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Rohila T. Families with older children Malaysia, June 11, 2014
Great experience for my whole family.

1. Comfort 2. Kitchen amenities 3. Helpful staff
7.7
Great comfort & enjoyable for the whole family especially for my old parents.
Sheikh M. Business travelers Japan, June 8, 2014
Moderately Good

Centrally located, comfortable room, Safe
6
Generally speaking, it was good. However, the lift and lobby did not have A/C. It would be good if some halal food is available during breakfast
Robert G. Families with older children Philippines, May 31, 2014
Very comfortable hotel and friendly helpful staff

Location, staff, rooms
9.3
Our family's stay was very comfortable. Rooms big enough and conveniently located. Staff was very helpful and friendly. Very knowledgeable about area as well.
Vijay K. Families with older children India, May 30, 2014
Accomodation was excellent and staff superb

Location, Accomodation, Very friendly staff
9.3
9.5/10. One of the top 5 hotels I have stayed in. Staff was so good
Philip S. Business travelers Australia, May 30, 2014
very efficient, convenient location

quality, fitness centre, efficient for business
8.7
Comfortable as usual, staff friendly and give good advice, great location
Robert G. Families with older children Philippines, May 29, 2014
Wonderful stay, excellent staff

Very helpful staff, central location, great value for money
9.7
Our stay was excellent, no problem at all. Staff was extremely helpful, check in and out was quick and painless. Location was very convenient especially for care service pick up and drop off. Rooms were big and comfortable. More than value for money!
Kwak S. Business travelers South Korea, May 23, 2014
good for family or business colleagues

good location, kind staff, serviced residence
8.7
I always stay in Somerset Grand Hanoi whenever I come for business trip. within 5-10 minute drive to get to UN agencies, ministries, etc.
Kristine M. Groups Philippines, May 19, 2014
Big rooms and comfortable stay

Big rooms, walking distance to city center, comfortable stay
10
The room was big enough to fit 6-8 people. We had a very comfortable stay. We could walk to the city sights.
Israelita G. Families with older children Philippines, May 15, 2014
SUPERB! VERY NICE! AMAZING!

Located near sightseeing, very quiet, friendly people
9.7
3 Bedroom Executive is very very nice. You can cook, wash your laundry, iron your clothes, there are 6 Air condition and it makes your stay very comfortable. The staff were very honest, we went to Bangkok and Halong Bay ang we entrust our big baggages to them and nothing was indeed lost when we came back! VERY NICE! Recommended Hotel!! SUPERB!
Akira S. Families with older children Japan, May 7, 2014
comfortable and convenient

good staffs、ふぁ
5

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