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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
632 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (632)
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Handaja W. Families with older children Indonesia, August 3, 2014
Great choice for a family

Spacious room, prime location
9.7
It is actually an apartment, and with such price, it is definitely the first choice for a family.
Elena H. Families with older children Singapore, July 27, 2014
Overall ok hotel

Brandname, near to convenience store and nice lobby
6
Overall ok experience. The room was musty smelling and fittings in the rooms was old and tired looking. But the furnishings were clean and modern.
Alvin O. Groups Indonesia, July 26, 2014
Great serviced apartment with washing machine!!

Have a washing machine, great location, have supermarket near the lobby
8.7
Paul A. Couples United States of America, July 25, 2014
Lived hotel and staff

Staff, great apt., perfect location
10
We enjoyed our stay. The rooms were great the staff outstanding everyone was most helpful we highly recommend it
Elena H. Families with older children Singapore, July 24, 2014
Overall ok hotel

Brand Name, Nice Lobby and Near to convenience store
6
Overall ok experience. The food in the breakfast area was nice. Furnishing in the room was clean but the renovations i.e. bath tub, cabinets etc was old and had a musty smell in the room.
Miles P. Families with older children United Kingdom, July 23, 2014
Family holiday with teenagers

Rooms well equipped and spacious
9
Loved stay here . Plenty of room , well equipped ,washing machine and detergent. Supermarket on site. Staff helpful. Able to leave luggage here while travelled to halong bay and Sapa and early check in when arrived back very early on train.
Lester N. Families with young children Singapore, July 12, 2014
Perfect for families with children

The staff were extremely helpful and knowledgable, the location is convenient in getting around, the rooms were spacious and clean.
9.3
I want to give kudos to the service staff who were very gracious and welcoming to me and my family (wife, 5yo boy, and 3yo daughter). The quality of service alone will keep me going back if I ever visit Hanoi again. And being at the edge of the Old Quarter, it's a short 10min stroll to where the action is but distant enough to avoid the chaos. Taxis are in abundance (which the staff were quick to advise which ones were more reliable and legit) and getting around was a breeze. Lastly, the apartment I got was huge; two bedrooms, huge living room, kitchen, and two toilets. It had all the amenities and appliances one needed. My saviour was the washing machine which they provided washing powder for. Absolutely no regret staying at the Somerset.
Carolyn G. Families with older children Australia, July 2, 2014
3 bed apt great value. Wonderful breakfasts!

Spacious 3 bed apartment. Great breakfasts included. Walking distance to main sightseeing and the wonderful Quan An Ngon restaurant.
10
A great experience. The only negative , poor wifi in rooms.
Winnie L. Families with young children Australia, June 22, 2014
Great location, wonderful staffs & spacious rooms.

Location, staff and spacious room.
8.3
We had a wonderful and relaxing time, home away from home.
Johnny L. Business travelers Singapore, June 12, 2014
nice and spaious apartment

friendly staff, nice hotel, nice apartment
9
Was very glad to stay in this. is well equipped with facilities for long stay.

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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