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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 236 reviews

Value for Money
8.0
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.2
Business travelers (236)
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Martijn V. Business travelers Netherlands, June 16, 2015
Wonderful staff

Room size, staff, location
8.7
The SGHSR is perfectly located close to both the sights and businesses I needed to to for meetings. Whilst the hotel driver who picked me up, missed me - resulting in me having to call the hotel - he made no apology because he did not speak English, apart from this poor arrival my entire stay was simply wonderful. From the trainee in reception - with flawless English and excellent restaurant recommendations - to the smiling waitresses at breakfast, from the nice attendant in the gym to the great bar man in the bar and restaurant, everybody was ever so friendly and knowledgeable. Nothing was too much trouble. Yes the property is not new but still in good shape. I will be back.
Seongbong C. Business travelers South Korea, June 7, 2015
great location

room is bigger. living room. adorable location
9.3
Enjoying HOANKIEM is to stay here. Friendly staff will help you if you any problem during stays. Definetely go again when i have another chance to visit Hanoi
志鴻 許. Business travelers Taiwan, April 23, 2015
good

good room
8
Leo H. Business travelers Indonesia, April 17, 2015
Good hotel for family with Children

Room Size, Location and Access
4.7
We had a great stay, staff quality is low and not accomodating.
Tamara M. Business travelers Australia, March 14, 2015
Everything you need

Amenties, friendly staff and good breakfast.
8.3
I would highly recommend this hotel for business travellers that like the comfort of hotel services but like to feel like they are home. Cleaning staff in particular do a great job, mine even took the washing out of the machine once done and hung out for me. The breakfast was also really good and wifi was excellent.
Anh N. Business travelers Australia, February 28, 2015
Good value for money

location, space and value for money
9
Excellent
Nguyen T. Business travelers Vietnam, February 2, 2015
location

location, good food.
7.7
location, good food
Anh N. Business travelers Australia, January 29, 2015
Good value for money

Location. Room Comfort. Value for Money
9
Excellent
Chia-Hsiang K. Business travelers Taiwan, January 22, 2015
Excellent Location

Location, decent size of roomsv and great staffs
8.7
Chia-Hsiang K. Business travelers Taiwan, January 18, 2015
Excellent Location

Location, decent size of roomsvand great staffs
9

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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