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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Somerset Grand Hanoi Serviced Residences Hanoi - Master Bedroom Somerset Grand Hanoi Serviced Residences Hanoi - Living Room Somerset Grand Hanoi Serviced Residences Hanoi - Master Bedroom Somerset Grand Hanoi Serviced Residences Hanoi - Living Room Somerset Grand Hanoi Serviced Residences Hanoi - Living Room Somerset Grand Hanoi Serviced Residences Hanoi - Surroundings Somerset Grand Hanoi Serviced Residences Hanoi - Surroundings Somerset Grand Hanoi Serviced Residences Hanoi - Surroundings Somerset Grand Hanoi Serviced Residences Hanoi - Kitchen
Area: Hoan Kiem District - Opera House Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
87 reviews

Value for Money
8.3
Location
8.7
Staff Performance
8.8
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.6
Couples (87)
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Nehemiah Y. Couples Singapore, February 23, 2014
Fantastic Holiday

The front desk staff were great, friendly,knowledgeable. approachable. Because of the wonderful staff, we enjoyed our stay in Somerset Grand Hanoi
7.3
Though some of the items like towels were not that clean, but the great staff at the front office made up for it.
Xuan Z. Couples China, February 8, 2014
attentive and friendly staff,let me check in early

check in,big room,facilities convenience
10
the staff are very nice,helpful. they let me check in early.the room is big enough , and it has everything I need.very good.
Peter J. Couples United Kingdom, February 5, 2014
Comfortable Surroundings

Comfortable, friendly central location
8
Very comfortable and familiar surroundings. have stayed before and will stay again.
Ray H. Couples United Kingdom, October 6, 2013
Comfortable with good quality furnishings

Comfort,accessability and good internet
7.3
On the expensive side compared to many boutique hotels but as a serviced apartment it was good.
Peter S. Couples Philippines, September 7, 2013
great five star experience

location, restaurant, service
8.3
Nicholas B. Couples United States of America, August 3, 2013
Large room with nice view

View, large room, friendly staff
9.3
I was amazed at the size of the room and the great view. It had a kitchen, dinning table, bedroom and living room area. Two tv's and three AC units. The only downside was the noise from the traffic. I was a bit surprised I could hear it being so high up.
Lewis L. Couples Singapore, July 29, 2013
It's more an apartment than a hotel

Room size, high-floor, good breakfast selection
6.3
Consider this an executive apartment than a hotel. There is not much "personal touch" here: cost-saving methods can be seem everywhere: from small bathrooms, no provision of bottled shampoo / lotion / shower gel (rather in a all-in-one squeeze bottle attached onto the wall), no central air-conditioning in rooms, etc. There is a washing machine in the kitchen - you wash your own clothes with a low grade washing powder provided on a daily basis. Kitchen comes with utensils but there is no cooking equipment so you can only prepare salads. And for the price paid - not really worth it. Unless this is paid by your company or you really want to stay in this overpriced apartment, consider booking 2 double rooms in some 4/5 star hotels instead.
Suwardi B. Couples Indonesia, June 22, 2013
Splendid

Clean, large rooms, friendly staffs
9.7
Its a splendid stay.the room is large, and its homey, i feel like being at home
Wai F. Couples Hong Kong, April 29, 2013
Good

Staff are very friendly and helpful.
9.3
Michael P. Couples Australia, April 22, 2013
Good

Location concierge Frend
8.7
We had a great stay right in the heart of town,great resturant all around you busy place to be in.

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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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