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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 107 reviews

Value for Money
8.3
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.6
Couples (107)
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Cascie K. Couples Australia, June 16, 2015
Great hotel

huge appartments with great facilities- well worth the money
9.7
loved it. The resturunt on site was great value and has daily meal deals.
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Au K. Couples Hong Kong, June 15, 2015
Value for money

Nice location, clean and comfortable
8.7
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Femke H. Couples Netherlands, May 10, 2015
nice staff; perfect location

friendly and helpful staff, location, swimming pool
8.3
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Chia-Hsiang K. Couples Taiwan, January 23, 2015
Excellent Location

Location, decent size of roomsv and great staffs
8.7
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Ethan L. Couples Singapore, December 29, 2014
Service below par but great location

Location, location, location
6.7
Service was not good especially given they rate themselves as a 5-star property. We asked for a lighter and they simply said they didn't have- not even a box of matches. There is no initiative taken by the staff at all. Although the rooms are nice, the service is what make for a 5-star hotel and this hotel certainly didn't have the good service to match.
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Hongmala D. Couples Laos, December 24, 2014
Great place to stay at.

Great location. Good value for you. Great service.
9.7
I had a wonderful stay there. Would go back there again.
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Man L. Couples Hong Kong, November 30, 2014
very big room 78m2

room big like a family house, awesome
9.3
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Ngan N. Couples Vietnam, November 30, 2014
Huge apartment, perfect for family stay

Extremely spacious, quiet, great location
8.7
Very happy about our stay, it's an apartment but can be rented as hotels. Our apartment was large enough for 4-5 people, we got amazing view over the whole city. If you travel with your family members, this is highly recommended rather than "family room" in other hotels.
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Sze M. Couples Canada, November 23, 2014
nice hotel

comfortable and feel like at home
8
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Vishnu S. Couples Australia, September 29, 2014
Sorry no time

Sorry no time
9
Sorry no time
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Customer Reviews - Somerset Grand Hanoi Serviced Residences, Hanoi

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