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Excellent 8.1
Based on 228 reviews

Verified traveler reviews

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based on 228 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.7
  • Location 7.4
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.3
  • Food/Dining 6.8
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Iwan J. from Indonesia
Business travelers
Stayed one night in July 2015
Clean big room
Near to my customer's office.
It was my second. And I like to stay here. Friendly staff, big and clean room
Reviewed July 23, 2015

Trung V. from Vietnam
Solo travelers
Stayed 2 nights in June 2015
nice place, small bathroom though.
bed, location, breakfast
spacious room but bathroom a little too small for my taste. could better with better wifi range
Reviewed June 07, 2015

Chia T. from Singapore
Business travelers
Stayed 2 nights in April 2015
Nice residence, but not a very good location
Services, Room and comfort
Good services from the staffs, and the room is really comfortable and big.
Reviewed May 05, 2015

CY C. from Singapore
Business travelers
Stayed one night in January 2015
Convenience, Comfortable, Nice
Comfortable room, good language skill staff, central location.
The room was really large and comfortable. It is also centrally located in Hanoi near to supermarket. Transportation was available from the hotel to access to any parts of Hanoi city and the airport. Staffs were good in English language.
Reviewed February 02, 2015

Robert S. from Germany
Solo travelers
Stayed one night in December 2014
All good
Cleaness, Spa, Room Confort
All good
Reviewed December 23, 2014

Hyojin K. from South Korea
Business travelers
Stayed one night in December 2014 mind
No probrem
Reviewed December 18, 2014

Clayton P. from Canada
Stayed one night in December 2014
Exceptional Customer Service
the staff
We thoroughly enjoyed somerset we ended up staying there a second time on our way back through Hanoi! The staff went above and beyond to make sure we were taken care from the reception to concierge everyone was exceptional!
Reviewed December 12, 2014

Ken T. from Netherlands
Business travelers
Stayed 2 nights in November 2014
Great location in Hanoi
Nice hotel, clean, and centrally located
The Hotel was great, good facilities. The breakfast was at Highland coffee next door, I believe one can just order the breakfast instead of including this into the room fee. Good choice!
Reviewed December 04, 2014

Wen N. from Malaysia
Stayed 4 nights in November 2014
excellent services provided. Great food and good value for money. The location is abit far from city center, however you can reach easily by bus. Bus quite frequent drive you to the old quarters. There is supermarket near by, it is walking distance around 5mins.
Reviewed November 09, 2014

LIT W. from Malaysia
Solo travelers
Stayed 2 nights in October 2014
Good hotel
Staff and room
Reviewed October 27, 2014