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Somerset Hoa Binh Serviced Residences

No.106 Hoang Quoc Viet, Cau Giay District, Cau Giay District, Hanoi, Vietnam

Recent customer reviews

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Exceptional

9.1

based on 3 reviews

99 reviews in English

Value for Money
9.3
Location
8.7
Staff Performance
9.3
Hotel Condition/Cleanliness
10.0
Room Comfort/Standard
10.0
Food/Dining
7.3
Groups (3)
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Lai P. Groups China, October 7, 2015
A nice hotel to stay in

1.Affordable Price for a 5 star hotel 2. Room is comfortable 3. Location is good.
9
It was pleasant. We stayed for 3 nights. Only minus is that there are staircases to climb after getting off the taxi. There was no sliding slope so that we could roll our luggage case up. So we had to bring our heavy luggage cases up those staircases. Their belt boy was not very ready to take our luggages for us even though we were all ladies.
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Lai P. Groups China, October 5, 2015
An affordable 5 star hotel to stay in

1. The room is really nice. 2. The price is affordable. 3. The location is good.
9.7
At first they overlooked our request for twin beds in all 3 rooms we booked. We needed to negotiate for some time before they really took our request seriously and made an effort to give us rooms with 2 beds. Afterwards, the stay was smooth and pleasant. There were 2 restaurants we could choose to have breakfast. The gymn was opened 24 hours. Definitely will stay here again next time.
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Shojiro H. Groups Japan, March 17, 2012
スタッフが皆ウエルカムの姿勢が良い。全体が落着いた大人の気品を感じる作り。清潔感も良い。

レセプションから見送りまで、教育が行き届いている様に思えた
8.7
ルームキーピングの方も英語を使って歓迎しようと云う姿勢があった。 食事: ホテルでは朝食は付かないが、ホテル内にレストランがあった。     只、朝食をとった日本食レストランでの雰囲気はもうひとつだった。     型どおりの日本語は少し理解できるがその後の対応が今一つだった。
Sightseeing/Attractions Tip: 民族博物館が徒歩距離にあって、大変興味が持てた。 散歩をすることで、町・旧市街の中に無い、ローカルな生活の雰囲気が 感じ取られて良い。例:地場の皆さんが行く青物・生ものマーケットなど。
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