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Very good 7.6
Based on 727 reviews

Recent customer comments

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Very good

based on 727 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.4
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 6.2

ana C.
January 16, 2016
Sommerset makati
Not okay, bathroom needs to ve renoated

Lani T.
Hong Kong
January 04, 2016
Needs improvement
Okay not great. Needs to ask for slippers, toothbrush etc - not availablr in the room. Security check is done too much. Had spa at Paradasia (being promoted by the hotel) - service was really bad, a friend slipped in the spa's bathroom (very small) and we even have to go to a hospital's emergency room.

Francis D.
January 02, 2016
Over rated hotel
Good bed
Poorest hotel buffet experience ever. Bad food, no food refill, defective elevator, old bathroom fixtures, poor security features, bad quality towels, no one answers phones from front office and operators, very dim room lights

Che C.
Hong Kong
December 30, 2015
A convenient , nice location hotel
Quick response to customer's request; staff is polite
I think the room is under the phase of renovation and some of the facilities were sub-optimal for use.

Howard S.
December 27, 2015
No Taxi Service Available
The Pillows, The Large Bed, Looking at the pool.
Two different Taxi drivers couldn't find the Hotel even after giving them the address. Couldn't get a Taxi cab to M.O.A. (Mall of Asia). I had to hire an expensive private car. The Air Conditioning in the room kept turning off during the stay and woke up during the night hot and the room stuffy. The breakfast was a little over cooked and dry. The area that the hotel is in is BAD if you want to use a TAXI.

Sansu G.
December 27, 2015
Excellent and caring
Staff, location, cleanliness
Very nice. The helpful staffs especially at the Front Office and Housekeeping live up to the hotel's 'caring' identity.

Eunice S.
December 22, 2015

Janette L.
December 20, 2015
Expected a bit high as similar to ascot but rooms are smaller and reception area aren't professional and not trained with good customer service.

Alan G.
United States
December 12, 2015
Great location and good hotel for the money
Location / location / location

stephen S.
United States
November 22, 2015
Okay, but probably wouldn't go back.
Location, Location, Location
Okay, but probably wouldn't go back. The hotel has seen better days, very worn out and the breakfast is very limited, very boring.