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Somerset On Elizabeth Melbourne

250 Elizabeth Street, Melbourne CBD, Melbourne, Australia (Show on map)

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"The staff were extremely friendly, the room was very..."

  • Ze, Singapore
  • August 26, 2015
  • Area: Melbourne CBD
  • Rooms : 135
  • Free Wi-Fi

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Room Types
1 Bedroom Deluxe
1 Bedroom Deluxe
1 Bedroom Executive
1 Bedroom Executive
2 Bedroom Deluxe
2 Bedroom Deluxe


When would you like to stay at this hotel?

Resort PlansClick here to see full resort plans
Features of Somerset On Elizabeth Melbourne

24-hour front desk

airport transfer

BBQ facilities

business center

car park



facilities for disabled guests

family room

laundry service


luggage storage

meeting facilities


room service

safety deposit boxes

smoking area


vending machine

Sports and Recreation

fitness center

hot tub




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken




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With an ideal location in the heart of the city’s central business district, Somerset On Elizabeth Melbourne is situated closely to the world famous laneways, restaurants, and shopping precincts. For this reason, it is considered convenient and ideal for travelers for both business and leisure purposes. Guests will experience the utmost comfort of location and contemporary accommodation combined with the uniqueness of Melbourne’s food, arts, and entertainment culture. The hotel is designed for guests’ relaxation in the heart of cosmopolitan Melbourne. The 135 spacious rooms are offered at this modern residence, each with separate living and dining areas, fully equipped kitchens, and other facilities. Somerset On Elizabeth Melbourne also provides a 24-hour reception, meeting room, business center services, complimentary wireless broadband internet, a fully equipped gym, a jet pool, a sauna, and an outdoor courtyard. With an ideal location in the heart of the city’s central business district, Somerset On Elizabeth Melbourne is ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1.0 km

Distance to Airport
27.0 km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 589 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (589)
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Ze W. Business travelers Singapore, August 26, 2015

The staff were extremely friendly, the room was very spacious and clean, and the location was amazing.
I thoroughly enjoyed my stay!
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Wendy K. Couples Singapore, August 24, 2015
In the centre of the city

location, price and service.
The place was average but for the price, location was good. Service rendered by one of the staff was exceptional. It was a shame that I didn't get his name. He helped us with than change of rooms and made sure all was taken care off. With his exceptional service, Somerset gained at least 2 more points in rating from me.
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Winky W. Business travelers Singapore, August 20, 2015
Very convenient hotel

Location, friendly staff and huge room
I have been staying there for the last 4 times within a year. Only issue is the place is dated. Is time to do some facelift to the place. Other than that, is a very good place to stay.
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Leah M. Couples Australia, August 12, 2015
Great Location but that's all

Location, front reception staff, location
The location of this property is amazing, the hotel is clean and tidy and the front reception staff are nice and friendly. The beds in this property are the hardest I've ever had to experience anywhere in the world. I ended up sleeping on the couch (not a pull out) as I was too sore to handle the bed after one sleepless night here. The lifts can also be an issue with the card reader not working, I saw quite a number of people riding up and down the lifts trying to get access to their floor. Other than the concrete beds and the lifts this property was great.
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Ingrid S. Couples Australia, August 9, 2015
Great place

Location, price and room
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Joanne A. Families with older children Australia, August 8, 2015
Melbourne again

Location, staff, did I mention location
Enjoyed our stay at Somerset. Great spot for shopping and proximity to everything in the CBD. The staff were always friendly and helpful. My only complaint is that I can never get the combined washer/dryers to work properly and they take forever to do a cycle, but it had no impact on the rest of our stay which was great.
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Jennifer F. Couples Australia, August 2, 2015
Good location but only critisicm is the sagging be

Very good- will be back
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David M. Couples Australia, August 2, 2015
Short stay 3 nights

Excellent front desk staff particularly Mario. Nothing too much trouble. everything worked
Great central location
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Silvia A. Families with young children Indonesia, July 27, 2015
Strategic location with great facilities

Location, superbly clean during check-in, great facilities
Everything was perfect. Location was close to everywhere (shops, dinings, trams, supermarkets etc). Despite small size, everything was there and superbly clean during check-in. The only facility I didn't like was the washing/dryer. It took quite forever for the clothes to dry and the space was a bit small. The biggest drawback however, was this one front desk male staff, whom unfortunately I couldn't get the chance to get his name. He looked in his 50s, tall, with glasses and brown hair. This guy was SUPER RUDE as a frontliner. Our group was big and during check-in we sort of filled up the hotel lobby and he impolitely asked my brother to move aside for other guest to check-in on the desk. I mean, he could have been more polite. It's not like I only stayed for 1 night and booked for 1 room. I stayed there for 5 nights and we booked 5 rooms. Also, in another occasion, our family was gathering in the lobby before we headed out, few of our kids made noises (they are just kids) and he sort of like shook his head to show his annoyance behind his desk. This is not my first review of any hotels but this is surely my first time reviewing a specific hotel staff, only because we couldn't believe of his unacceptable behaviour. Maybe he shouldn't be put on the front desk. The other staff were friendly, I must say. It's a pity we had to encounter this in a Somerset apartment.
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Tsui W. Families with young children Hong Kong, July 22, 2015
Good location

Location location location
Suit for not driving guest. Good location for shopping n dining n sightseeing.
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Customers like this hotel for:
Nearest transport:
  • Flinders Street Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Essendon Airport (11.5 Km)
  • Melbourne Airport (18.7 Km)
Customer comments:
  • "Clean and comfortable" , "Convenient central location" , "Good large rooms"
Top attractions in the area:
  • Bourke Street Mall (0.2 Km / 3 min walk)
  • Chinatown (0.3 Km / 4 min walk)
  • Aligned for Life Training Center (0.4 Km / 5 min walk)
  • Bourke Street & Around (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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