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2015
Very good 8.0
Based on 730 reviews

Recent customer comments

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Very good



based on 730 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 6.3

9.6 Sue T.
Australia
June 07, 2016
Very good we had to go over for hospital appointments
Somerset great ,but would never book through my Agoda again

8 Chew D.
Singapore
June 07, 2016
Convenient hotel and easy access
The hotel was in the heart of the city and easy located. Beside the hotel is a big shopping mall and nearby with many different food varieties .

8.4 Christine T.
Malaysia
June 06, 2016
Excellent location and great stay
Somerset is located at a very strategic location whereby it is walking distance to many shopping areas and food places. We had to leave our car illegally parked every night and at times in the middle of the road as there was no one to receive the car promptly and we had to run in to drop the keys off with reception for valet service. The apartment was spacious but old. Wifi was very fast and good. Overall a great stay. Would come back to stay again if visiting Melbourne.

8.8 Ainol B.
Brunei Darussalam
June 04, 2016
My choice of stay
Staff are very friendly and helpful. Hotei is strategically located, walking distance to main shopping centres, restaurants, public transport.

8 Suzette F.
Philippines
June 03, 2016
Good location
Very accessible

7.2 Suzette F.
Philippines
June 03, 2016
Nice location
Very accessible

8 Suzette F.
Philippines
June 03, 2016
Good location
Accessible

8.4 Jasmin S.
Australia
May 30, 2016
good location
good location to wander around the city

8 Chen X.
China
May 29, 2016
Generally Satisfied
Size of the unit is a huge plus. Proximity to several large malls is a huge plus. From trams, we can easily access many of the city's key attractions. Bathroom is good. Downside is that the windows ain't really sound proof and you get much of the city's nighttime road noise when you are try to sleep. Also, no one mentioned about the Parking charges. 25 AUD a day. Carpark to reception is rather convoluted a journey. Hygiene and housekeeping was fantastic. Front counter staff were inconsistent in their friendliness and welcoming attitude. We especially want to mention Mr Panduka (not sure if we got his name right) for his patience and friendliness at both the reception and when we needed assistance with the facilities.

10 Zhan T.
Singapore
May 28, 2016
Great hotel, convenient location
Not the fancy kind of hotel. But great for 1 or 2 nights stay. Clean and homely feel. Excellent reception service - all out to assist, ready to help and big smile. :)