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Somerset On Elizabeth Melbourne

250 Elizabeth Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 135
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Recent customer reviews

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Good

7.5

based on
44 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
6.1
Business travelers (44)
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Mark D. Business travelers Australia, June 19, 2014
Excellent, convenient and spacious.

Spacious room, location, firendly and efficient staff.
9.7
Excellent stay. I brought my family on an extended business stay. The apartment was bigger than most and suitably equipped. Being right next door to all the big shopping that Melbourne has to offer kept the family amused whilst I was working. Staff were friendly and efficient. Rooms were nice, good bed and bedding. Equipped with a proper dining room table and a decent bathroom.
Tracy S. Business travelers Australia, May 25, 2014
It was alright

Convenience, quiet, spacious
6.3
One of the beds had a broken spring and it poked out of the bed. It was pretty sharp, but we managed to stick it back in underneath the bedding. There was inconsistent cleaning - we stayed there for 5 nights. One day it would be really neat, and the next day only the bed was made and nothing else was cleaned. The cleaner put 2 cups, a knife and a bowl into the dishwasher for wash. Isn't this a waste of water and energy? Couldn't they have done this manually? It's not like it was a big load. There was a MASSIVE advertising light board right outside our room window. This is really light pollution.
Vivian T. Business travelers Malaysia, May 16, 2014
Great experience

Location, Service, Hotel condition
7.7
Great. Room is huge and comfortable
John S. Business travelers Australia, March 13, 2014
Not a business hotel

There were no best features within the property
4
As a business traveller, one expects to at least even have bottled water in the fridge....there was nothing. Breakfast was none existent, other than boxes of cereals etc....not service...just feed yourself. Staff were professional but not particularly friendly
Alex D. Business travelers United Kingdom, February 28, 2014
Good business hotel for short or long term

Value for money, location, good room size
9.3
A good stay here. Previously I had stayed on A'Beckett Street, which was fine, but this location is a bit more convenient. The room was spacious and comfortable, the staff friendly and non intrusive. It's just a short walk down to the Yarra where you can go for a long run.
Connie L. Business travelers Singapore, February 23, 2014
uncomfortable

none
3.3
Poor bed and bad staff service. Staff answered queries in cut-off tones. Made a airport transfer but hotel did not confirm or inform of their not coming to airport.
Pham T. Business travelers Vietnam, February 22, 2014
Nice hotell with good location

Good location - friendly staff - sppacious room
8
This hotel is near market, near MRT so it's so convenient to me. I like spacious room, friendly staff. Room rate is reasonable.
Kerrie J. Business travelers Australia, February 19, 2014
Below Average

Not a thing
4.7
There were road works occurring every day/evening (people should be informed of this). The cleaning staff were extremely loud each morning, very glad I was not here for a holiday
Ying L. Business travelers Australia, January 13, 2014
Big room , comfortable, close to everything

location, receptionist and in the center of the city
7.3
Happy, but the road work is very noisy. The cleaner is very lazy. My room is most of the time not being clean properly.
Ji H. Business travelers South Korea, January 12, 2014
central locations, friendly staff

location, value, size of the room
9
didn't have any issue while staying for 3 nights. staff service was excellent

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Customer Reviews - Somerset On Elizabeth Melbourne, Melbourne

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