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Somerset On Elizabeth Melbourne

250 Elizabeth Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 135
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Recent customer reviews

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Very Good

7.6

based on
79 reviews

Value for Money
7.5
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.8
Food/Dining
6.0
Families with older children (79)
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Howard C. Families with older children Hong Kong, August 17, 2014
Great location, Full kitchen and Valet Carpark

In CBD, Fully equipped kitchen and Valet carpark
8.7
Wei M. Families with older children Singapore, August 11, 2014
Excellent location, helpful staff,dated interior

Location, helpful staff, value for money
7.7
Overall pleasant. The location works very well with Bourke street tram station and Melbourne Centre Metro lines all within short walk. the GPO where Myers and David Jones are located are near. Spacious interior and clean bathrooms although the furnishing is dated. The apartment comes with kitchen utensils so this gives a little more comfort for families traveling.
Mie M. Families with older children Myanmar, August 11, 2014
Excellent location and great staffs

Location, cleaniness of room and friendly staffs
9.3
Location is excellent as there are many restaurant nearby. Melbourne central station and tram stop are in 2 minutes work and.shopping centres are just besd
Huei M. Families with older children Taiwan, July 30, 2014
Nighmare

Location
5.3
It was horrible. No house slipper provided. No proper quilt. Room charge was for 3 adults but one had to sleep on Sofa Bed. The mattresses were old and hard which caused bad ache. Stale milk was served. House slipper were complimentary in exchange for the stale milk. Television not working. No proper quilt provided. The quit provided was a rough texture blanket cover with two sheets of cloth covering the blanket. Pillows were flat and thin.
Lyn M. Families with older children Australia, July 14, 2014
Staff were very helpful

proximity, shuttle bus close
8.3
I booked this hotel and commented that I needed a queen and a sofa bed as my son and I were travelling together. On arrival this was not given,but the staff quickly changed it for me. The staff were always pleasant and happy to help. The breakfast could've had a bit more variety, but it sufficed us. Also they should have just a standard washing machine and standard drier. The all in one washer/dryer combination was too complicated and I never did get my clothes dry. Had to take home wet clothes. Housekeeping could be a bit better, as I opened the curtains I found someone's socks so obviously they don't check.
Kirsten S. Families with older children Australia, July 13, 2014
A great holiday

position, service, facilities
9
We enjoyed our stay, spending the days shopping and visiting the theatre (all within good walking distance) and relaxing in the sauna and spa in the evening.
Markus S. Families with older children Indonesia, July 8, 2014
Good location in Melbourne and helpfull staffs

Very good location, kitchen and laundry equipments, helpful staffs
6.3
Thing as expected except the house keeping needs some little improvements in cleaning
Markus S. Families with older children Indonesia, June 30, 2014
Need improvements on cleanliness

Good location, family hotel, reception is good
5.3
Housekeeping needs improve standard for cleaning room, bathroom, and kitchen area/equipments
Susan M. Families with older children Thailand, June 24, 2014
very comfortable, great value for money

location, friendly, comfortable
10
Dale D. Families with older children Australia, June 23, 2014
great hotel in great location.

clean, comfortable, location and friendly staff
9.3
excellent

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Customer Reviews - Somerset On Elizabeth Melbourne, Melbourne

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