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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Show on map)

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Formerly : Somerset Hotel
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Area: Mayjen Sungkono Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
542 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (542)
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Hock B. Business travelers Singapore, January 25, 2014
Nice hotel, clean room and pleasant environment.

Good location as it is very accessible to airport, clean room which is very important to me and friendly staff(at least your day don't get spoiled by them).
7.3
I was not able to comment much as I was out most of the time and did not really use any facilities. I like this hotel for its good location, clean room and friendly environment.
Hadi W. Business travelers Indonesia, December 29, 2013
Convenient to Dining & Airport

Nearby Food, Nearby Highway, Quiet
8
Just 30 minutes from the airport, Room is ok, quite old but ok
Dipotontro W. Groups Indonesia, December 29, 2013
Nica nad enjoyable

Quietness, Cleaness and comforting
7.7
Overall is good, no complaints, the room recently renovated, and close to eateries and shopping area.
Yuslinah Y. Groups Singapore, December 24, 2013
good, clea ,easy assess to airport n friendly staf

nice hotel n food
8
Should stay more days in somerset cos of the friendly staff and nice hotel and food.
Martin K. Business travelers Indonesia, December 20, 2013
good stay

spacious, clean, good location
9.3
Spacious room, location is good at the middle airport and the city of surabaya and many restaurant surrounding the hotel
Albert H. Business travelers Indonesia, December 17, 2013
business hotel

friendly staff good food good service
7
Rooms are ok staffs are friendly located jn the west of surabaya arround 30minutes to the airport by highway
Sri Y. Groups Indonesia, December 9, 2013
have good rest, suitable for family gathering

comfort, near shopping mall, suitable for family gathering
7
It was good.Comfort Hotel room. For larger family / longer stay can take the apartment with several rooms. But Hotel room design is better than the apartment. Apartment is quite dark, the lighting is not so comfort as the Hotel room has. but everything else is fine. There's a new big & nice shopping mall near hotel (drive)
Ivan D. Groups Indonesia, December 9, 2013
very nice

clean, roomy and cozy
8.7
relaxing
Siaudi F. Business travelers Indonesia, November 26, 2013
it's a good hotel in the city

Location, Service, Food
9
It was a nice place to rest after doing shopping in the city
Bala S. Groups Singapore, November 25, 2013
very basic

spa, staff and clean
5
i was upset when they took thirty million rupiah as deposit, this got me into trouble with my bank as i use visa issued by standard chartered. after i checked out the total bill was only nine hundred thousand rupiah. I am not sure if they have cancelled the deposit as i have not received any notice.

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Customer Reviews - Somerset Surabaya Hotel & Serviced Residence, Surabaya

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