or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Somerset Surabaya Hotel & Serviced Residence

Jalan Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Show on map)

Book now!

Formerly : Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Surabaya - Amenities Somerset Surabaya Hotel & Serviced Residence Surabaya - Spa Somerset Surabaya Hotel & Serviced Residence Surabaya - Food Corner Somerset Surabaya Hotel & Serviced Residence Surabaya - Terakota Buffet Somerset Surabaya Hotel & Serviced Residence Surabaya - Terakota Buffet Somerset Surabaya Hotel & Serviced Residence Surabaya - Terakota Buffet Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Guest Room Somerset Surabaya Hotel & Serviced Residence Surabaya - Meeting Room Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Exterior Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Swimming Pool Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant
Somerset Surabaya Hotel & Serviced Residence Surabaya - Lobby Somerset Surabaya Hotel & Serviced Residence Surabaya - Business Center Somerset Surabaya Hotel & Serviced Residence Surabaya - Pyramid Bar Somerset Surabaya Hotel & Serviced Residence Surabaya - Fitness Room Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Restaurant Somerset Surabaya Hotel & Serviced Residence Surabaya - Bathtub Bathroom Somerset Surabaya Hotel & Serviced Residence Surabaya - Standing Shower Bathroom
Area: Mayjen Sungkono Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Good

7.3

based on
567 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (567)
Sort by:
Albert H. Business travelers Indonesia, December 17, 2013
business hotel

friendly staff good food good service
7
Rooms are ok staffs are friendly located jn the west of surabaya arround 30minutes to the airport by highway
Sri Y. Groups Indonesia, December 9, 2013
have good rest, suitable for family gathering

comfort, near shopping mall, suitable for family gathering
7
It was good.Comfort Hotel room. For larger family / longer stay can take the apartment with several rooms. But Hotel room design is better than the apartment. Apartment is quite dark, the lighting is not so comfort as the Hotel room has. but everything else is fine. There's a new big & nice shopping mall near hotel (drive)
Ivan D. Groups Indonesia, December 9, 2013
very nice

clean, roomy and cozy
8.7
relaxing
Siaudi F. Business travelers Indonesia, November 26, 2013
it's a good hotel in the city

Location, Service, Food
9
It was a nice place to rest after doing shopping in the city
Bala S. Groups Singapore, November 25, 2013
very basic

spa, staff and clean
5
i was upset when they took thirty million rupiah as deposit, this got me into trouble with my bank as i use visa issued by standard chartered. after i checked out the total bill was only nine hundred thousand rupiah. I am not sure if they have cancelled the deposit as i have not received any notice.
Novy W. Business travelers Indonesia, November 14, 2013
good design

clean room
8
The service is amazingly friendly and rooms are very clean. you even get the morning newspaper early morning in your door cleanly
Santy S. Business travelers Indonesia, November 9, 2013
Nice and big room

Nice Hotel, Big Room and friendly staff hotel
6.3
Good, but my suggestion that it will be more attractive if the hotel price INCLUDING breakfast facility. The bathroom need more attention for bad smell and cleanliness.
Vincentius L. Solo travelers Indonesia, November 9, 2013
nice hotel and definitely will come back

clean room, friendly staff, value for money
8
nice stay at hotel. room is clean and newly refurbish but bathroom is look old and small. however this hotel is centrally located near to shopping mall, restaurant just walking distance and highway to the airport
Zainudin A. Business travelers Singapore, October 31, 2013
It was a very good stay..

friendly and helpful staff, GM was very attentive to customer complaints.
8
it was a very good stay. Even the GM came to me during breakfast to say Hi and ask about my stay. Staff are all very friendly and attentive. efficient check-in/out.
Marcelinus R. Solo travelers Indonesia, October 28, 2013
great if you plan most of your time away from note

location, internet and price
7
it was pleasant, well situated and great for the price. It might be difficult to find taxi in the morning though

Book now!

Sale ends soon!


AS-AGWEB-3B03