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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Show on map)

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Formerly : Somerset Hotel
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Area: Mayjen Sungkono Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
549 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (549)
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Azhani A. Families with young children Singapore, October 19, 2013
Good hotel with slow service

Room, breakfast and its quite quiet as it is a bit far from the city.
6.7
Super slow when comes to check-in and check-out. They asked me to wait while they served others, when I came first before them. And they took almost an hour to settle my check-out. Although its a family hotel,i dont recommend for those with small children.
Steven S. Groups Indonesia, October 15, 2013
Nice and Neat Hotel

Great Breakfast Buffet, Easy Access to airport, Clean room
9.3
luxury hotel for business and family trip, worth the price, great buffet breakfast
Fenia S. Couples Indonesia, October 12, 2013
Bagus hotelnya
7
Tempatnya bersih, pelayanannya baik, value for money
Dodi H. Families with young children Indonesia, October 5, 2013
Clean room

Clean room, near toll road
7
Clean and comfortable room, restaurant nearby,near toll road
Nai C. Solo travelers Malaysia, October 1, 2013
Nice, comfort and near to highway

Nice, comfort and near to highway
8
Feel comfortable with the room and staff performance. The hotel is close to highway and easy access to airport by avoiding jam.
Kelvin R. Groups Indonesia, September 29, 2013
ok

it's near local cuisines
5
Wooki K. Business travelers South Korea, September 28, 2013
Stayed i night, room was big and comfortable

Comfortable, Clean, Value for Money
8
Garry D. Groups New Zealand, September 26, 2013
Very nice and a good location

Staff, Service. Location
9.3
It is a grate place to stay if you are there for golf and other activitys
John D. Solo travelers Australia, September 26, 2013
My stay at this hotel was great.

Great centrally located hotel with good amenities, great breakfast and friendly staff
8
I would not hesitate to recommend this hotel to anyone wanting to stay in Surabaya. It is centrally located to shopping and golf courses. The hotel is spacious and clean an I am unable to fault it. I will be back
Jay K. Business travelers Taiwan, September 22, 2013
Not very well maintained!

None, or maybe the swinging pool is fine.
6.7
It has probably the oldest towels I have ever seen. It needs major remodeling especially for the shower room. It is inexpensive so you paid for what you got?

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Customer Reviews - Somerset Surabaya Hotel & Serviced Residence, Surabaya

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