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Somerset Surabaya Hotel & Serviced Residence

Jalan Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Show on map)

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Formerly : Somerset Hotel
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Area: Mayjen Sungkono Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
566 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (566)
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Suet F. Business travelers Singapore, March 6, 2015
A place for traveller

pool bed and staff
8
not the first time staying here. book here for my business trip as near to my client. good
Andy S. Solo travelers Indonesia, March 1, 2015
Good Hotel

location, clean, quick check in
7.3
+ clean room + good location + quick check in - toilet is too small - little choice for breakfast
Aileen H. Business travelers Indonesia, February 25, 2015
My stay at Somerset

Live band, quite spacious lobby area, have eateries nearby
6
It's been good overall except the condition of the bathroom not so clean like it's not been used for quite sometime. When i used the toilet bowl, the flushing water is quite dirty and black.
Franky J. Couples Indonesia, February 22, 2015
Good staff and clean

Comfort, good food, close to ciputra mall
8.7
Definately coming back to stay
Rio P. Couples Indonesia, February 15, 2015
i agree with somerset if 4* star

good hotel,nice breakfast n excellent service..
6.7
Sanny O. Business travelers Indonesia, January 27, 2015
Good location, clean bed room

clean bed room, good location and easy to food local food nearby
7.7
room was spacious and clean, location was centerly located and we can easy frind local food nearby
Petter H. Business travelers Indonesia, December 9, 2014
business travel

bar on
6
Jim L. Business travelers Indonesia, October 22, 2014
Good hotel to stay

Close to Airport access, heart of west surabaya town, and close to anything
6.7
It was good just like the other days I stayed here
Henry T. Business travelers Indonesia, September 5, 2014
ugly old hotel with nice location

location, location, location
4.7
Hotel was easy to access from the highway, if you're expecting clean hotel, then don't book it. The carpet is dirty till I have to change room twice, this hotel sometimes have bathtub sometimes they don't even though they advertise that they have it in all the rooms. The bathtub is very small, overpriced minibar.
Edy C. Business travelers Taiwan, September 3, 2014
Nice hotel

overall are ok
8

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