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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Show on map)

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Formerly : Somerset Hotel

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Hotel Area: Mayjen Sungkono Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
231 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.1
Business travelers (231)
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Shau K. Business travelers Malaysia, February 21, 2014
Standard Hotel and value for money

Great Breakfast, Clean Room and Easy Access to Airport
8.3
Comfortable room with great buffet breakfast which mixed with local cuisine and western breakfast. Location easy to access to airport but nearby no shopping mall. Enjoyable stay with good value for business traveler.
Gunawan J. Business travelers Indonesia, February 19, 2014
just standard

we can eat as much as we can without bothered by staffs
5.7
room was not available when I came, though I have asked when did my reservation
Michael Y. Business travelers Indonesia, February 7, 2014
The Superior isn't superior

Convenient toll road access, centrally located, good breakfast
5
I was thoroughly disappointed with the superior room I was given. Leaky toilet that ran all night, the music pounding outside in a nearby village till midnight, the bed bugs and/or itchy sheets, very difficult wifi access. The room number was 301 and out of 10, I'd rate this room a 1. All this, for $30 more than other hotels in the area. Yes, breakfast was good. The Pyramid bar is good also, good food, even better band, pool tables. Ask specifically for the newly renovated rooms, go for at least the deluxe. Paid through the nose on this stay.
Lip O. Business travelers Singapore, January 26, 2014
Convenient and price worth while.

Great buffet breakfast, good location and near shops
7.3
Was decent and comfortable. Fantastic local and western mix buffet breakfast . It has a decent bar with local bands too. What I really like is that it is smack in the city and just 10minutes from golf course. Enjoyable stay especially worth the money for a business hotel.
Anthony S. Business travelers Indonesia, January 26, 2014
Good Choice of Breakfast

Location, Breakfast & Cleanliness
5.3
Hock B. Business travelers Singapore, January 25, 2014
Nice hotel, clean room and pleasant environment.

Good location as it is very accessible to airport, clean room which is very important to me and friendly staff(at least your day don't get spoiled by them).
7.3
I was not able to comment much as I was out most of the time and did not really use any facilities. I like this hotel for its good location, clean room and friendly environment.
Hadi W. Business travelers Indonesia, December 29, 2013
Convenient to Dining & Airport

Nearby Food, Nearby Highway, Quiet
8
Just 30 minutes from the airport, Room is ok, quite old but ok
Martin K. Business travelers Indonesia, December 20, 2013
good stay

spacious, clean, good location
9.3
Spacious room, location is good at the middle airport and the city of surabaya and many restaurant surrounding the hotel
Albert H. Business travelers Indonesia, December 17, 2013
business hotel

friendly staff good food good service
7
Rooms are ok staffs are friendly located jn the west of surabaya arround 30minutes to the airport by highway
Siaudi F. Business travelers Indonesia, November 26, 2013
it's a good hotel in the city

Location, Service, Food
9
It was a nice place to rest after doing shopping in the city

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Customer Reviews - Somerset Surabaya Hotel & Serviced Residence, Surabaya

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