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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Show on map)

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Formerly : Somerset Hotel
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Area: Mayjen Sungkono Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
66 reviews

Value for Money
7.1
Location
7.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
7.2
Families with young children (66)
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Azhani A. Families with young children Singapore, October 19, 2013
Good hotel with slow service

Room, breakfast and its quite quiet as it is a bit far from the city.
6.7
Super slow when comes to check-in and check-out. They asked me to wait while they served others, when I came first before them. And they took almost an hour to settle my check-out. Although its a family hotel,i dont recommend for those with small children.
Dodi H. Families with young children Indonesia, October 5, 2013
Clean room

Clean room, near toll road
7
Clean and comfortable room, restaurant nearby,near toll road
Liman F. Families with young children Indonesia, August 25, 2013
nice

room's design, nice pool, kids playground
8
nice hotel, just renovation, good for family stay, near to highway... relaxing and enjoyable room with the worthed price.
Lukito I. Families with young children Indonesia, August 10, 2013
Great place to stay with family

Large room, professional staff, very secure
8
Purwanti R. Families with young children New Zealand, August 4, 2013
Great location but it needs to be upgraded

Great location, friendly staffs and good breakfast
7.7
This apartment stays in great location, clean and most of its staffs were friendly. The breakfast was good and vary. However, it's disappointed that we were staying for 7 days with no laundry machine in our room and just thought, it needs to be upgraded as soon as possible, since the room looked very tired and out of date.
Henry D. Families with young children Indonesia, July 8, 2013
great location

cheap , great location, friendly staff
7.7
Gunawan W. Families with young children Indonesia, June 26, 2013
Price is ok, but old and lobby smells smoke

Location only
6
Price is reasonable, location is ok, but the place is old
Tan W. Families with young children Singapore, June 25, 2013
Perfect hotel to stay

Clean Good Breakfast Very comfortable
9
Mavis Y. Families with young children Singapore, May 13, 2013
It's a value for money hotel

Large room, good service and good location
6.3
Brenda L. Families with young children Indonesia, May 11, 2013
Buffet breakfast was the best part of the hotel.

Breakfast, large apartment rooms, kid friendly pool
6
It is an old building that was surely nice in its time. Its a bit worse for wear now and the housekeeping is minimal. But it is good value for what you get after you get used to it. The breakfast and buffet coffee were surprisingly good.

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Customer Reviews - Somerset Surabaya Hotel & Serviced Residence, Surabaya

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