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Somerset Surabaya Hotel

Jalan Raya Kupang Indah, Dukhu Pakis, Surabaya, Indonesia 60189 (Show on map)

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Area: Dukhu Pakis Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 590 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (590)
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Robert R. Business travelers Indonesia, October 27, 2014
Great Old Hotel with Good Location

Comfort, Location is fantastic, Clean
8
The Location is great and surrounded by great restaurant. Price is acceptable .
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Jim L. Business travelers Indonesia, October 22, 2014
Good hotel to stay

Close to Airport access, heart of west surabaya town, and close to anything
6.7
It was good just like the other days I stayed here
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Henry T. Business travelers Indonesia, September 5, 2014
ugly old hotel with nice location

location, location, location
4.7
Hotel was easy to access from the highway, if you're expecting clean hotel, then don't book it. The carpet is dirty till I have to change room twice, this hotel sometimes have bathtub sometimes they don't even though they advertise that they have it in all the rooms. The bathtub is very small, overpriced minibar.
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Edy C. Business travelers Taiwan, September 3, 2014
Nice hotel

overall are ok
8
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Hock B. Business travelers Singapore, September 3, 2014
Good clean hotel

Location, big clean room and nice breakfast
7.3
This is one of the better hotels I've stayed in Surabaya. The staff are friendly and rooms are clean. However, in the room that I am staying, the wifi was bad. It was slow and it cuts off at times. Other than that, everything else are good.
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Vironika W. Couples Indonesia, August 30, 2014
good place, good food, staff not profesional

good place, good food, staff not profesional
8
good place, good food, staff not profesional
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Jowin A. Business travelers Philippines, August 27, 2014
bad experience

cozy room, good bed,
5.7
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Chi M. Business travelers Taiwan, August 16, 2014
good

location is good for biz trip
10
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Jim L. Business travelers Indonesia, August 7, 2014
Very Good Stay!

Easy access to Highway and Airport, Located at West Surabaya - good place!!
7.7
One of the best hotels I've ever stayed in Surabaya. Everything is just as expected. Well done!
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Henry M. Business travelers Indonesia, July 27, 2014
Clean Room, Good Service, Value for Money

Clean Room, Good Service, Value for Money
7.3
Overall stay was comfortable. Room is clean and hotel staff is reasonably attentive. Could still find food outside the hotel within walking distance. We still needed to get a taxi to go to the downtown area; however, it was not too far distance wise (around 3-5 km).
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Customer Reviews - Somerset Surabaya Hotel, Surabaya

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