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Somerset Surabaya Hotel

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia 60189

Recent customer reviews

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Very good

7.4

based on
659 reviews

394 reviews in English

Value for Money
7.2
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (659)
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Ferdinand L. Business travelers Indonesia, January 26, 2016
Anything but the food is GOOD

quiet location comfort
7
All OK but the food
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Jerry S. Business travelers Singapore, January 22, 2016
Good

Polite staffs, clean room and WiFi
8.3
Generally good for short stay.
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Fransiskus T. Business travelers Indonesia, January 16, 2016
Very good

location, price and services
10
excellent
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Seok E. Business travelers Indonesia, January 15, 2016
good

good
6
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Idah A. Families with older children Indonesia, January 1, 2016
good hotel if you like peace place

staff, peaceful, big room
6.7
it was good. swimming pool was ok. food on breakfast was under expectation. but staff (bell boy, receptions and room services) were great
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Ivy C. Business travelers Singapore, December 28, 2015
Hotel with a good atmotsphere

Large Clean Rooms
8.3
We was stayed here during a business trip in Surabaya, this hotel is very clean and tidy and there is an ATM in the foyer and bell boys on standby which is always nice. The lobby has a band playing on the ground floor restaurant/bar. The room were spacious and well equipped. It was mostly occupied by the bed, which was huge! But a coffee table with single chair, a working table -also with a chair, a coffee maker and a well stocked mini bar will surely be able to make you feel comfy.
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Ingtje T. Families with older children Indonesia, December 27, 2015
Good but old hotel

big room, location, surroundings
7.3
It has been my favorite hotel for a long time.. The location is great! Near mall, foods everywhere.. But it's just become old, the feeling of the hotel, interiors.. All.. But overall it's great I got nothing to complain..
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Ruta I. Families with young children Indonesia, December 26, 2015
Worthed

Good.. good... good
6
Good
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Andy S. Solo travelers Indonesia, December 20, 2015
Good stay

Clean, polite staff, spacious room
8
Old bathtub, Boring Breakfast menu
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Nur A. Solo travelers Indonesia, December 10, 2015
kamar bersih, pelayanan oke, AC kurang dingin

room, service and clean
8
Great
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