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Somerset Surabaya Hotel

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia 60189

Recent customer reviews

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Very good

7.2

based on
80 reviews

394 reviews in English

Value for Money
7.2
Location
7.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
7.2
Families with young children (80)
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Ruta I. Families with young children Indonesia, December 26, 2015
Worthed

Good.. good... good
6
Good
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Farindra T. Families with young children Indonesia, October 4, 2015
A 3 night stay in Surabaya

Clean, good location, very good staff
10
Very satisfied.
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Gene G. Families with young children United States of America, August 13, 2015
Great Time

Clean and friendly Staff
10
Pleasant
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Mauro P. Families with young children Italy, July 29, 2015
THREE NIGHT AT SURABAYA

LOCATION , BUSINESS ROOM , ROOM SIZES
7.7
Overall good , room clean and very friendly staff . Location is perfect choice for those need to go to Indonesia Immigration Offices.
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Novita T. Families with young children Indonesia, April 22, 2015
Find destination in west surabaya

the best 3 things about this hotel are their location is near to go to highway, near to shopping mall and easy for food
7.7
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Azhani A. Families with young children Singapore, October 19, 2013
Good hotel with slow service

Room, breakfast and its quite quiet as it is a bit far from the city.
6.7
Super slow when comes to check-in and check-out. They asked me to wait while they served others, when I came first before them. And they took almost an hour to settle my check-out. Although its a family hotel,i dont recommend for those with small children.
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Dodi H. Families with young children Indonesia, October 5, 2013
Clean room

Clean room, near toll road
7
Clean and comfortable room, restaurant nearby,near toll road
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Liman F. Families with young children Indonesia, August 25, 2013
nice

room's design, nice pool, kids playground
8
nice hotel, just renovation, good for family stay, near to highway... relaxing and enjoyable room with the worthed price.
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Lukito I. Families with young children Indonesia, August 10, 2013
Great place to stay with family

Large room, professional staff, very secure
8
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Purwanti R. Families with young children New Zealand, August 7, 2013
Great location

The Apartment location is closed to the city and mall
7.3
the foods were mostly good, room was clean, staffs were also helpful but the furnitures & interior were dated and seem tired
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